Check your electronic plane ticket by number. Check an air ticket using your reservation number: verification options. Call the airline or agency

Purchasing electronic tickets for various types of transportation, including aviation, is no longer an innovation. It's very simple and convenient.

However, with such a purchase, the client receives only an electronic version of the ticket and may be concerned about some issues. In fact, the purchased ticket contains information about the identity of the passenger, airports of departure and arrival, place, date and time of departure.

The itinerary receipt contains all the data that is necessary to check the ticket.

Did the payment go through? Is the reservation marked? Did he fall into the hands of a fraudster? How to check a plane ticket by last name?

You can find out all the information you are interested in in several ways:

1. check by calling the hotline;
2. find out on the website of the airlines for which the ticket was purchased;
3. Find out on special airline booking sites.

If you only have the passenger’s last name and nothing else, immediately call the airline’s hotline, do not waste time on other methods!

As a rule, in order to check the status of a ticket, you may need the following information in its different variations: passport, last name, first name, reservation number.

We would advise you to proceed in the following order:

• if you have an itinerary receipt on hand, then use the airline’s website or booking website;
• if there is only the passenger’s last name, then you should start with the airline’s call center

The ticket purchasing process is as follows:

1. search for the most profitable air ticket, for example on this site;
2. booking;
3. payment;
4. Receive an itinerary receipt to your email.

Article navigation

Method one - by phone

To clarify your air ticket reservation, you can:

• call back the airline's help desk or its customer service department;
• By telephone you will need to give your name and reservation number or the ticket itself.

The company's employees will be happy to serve the client as soon as possible and provide all the necessary information. Usually it is already stored in their database.

Phone numbers of major airlines
Aeroflot	+7 800 444 55 55	free
s7 (Siberia Airlines)	+7 800 700 07 07	free
Russia	+7 800 444 55 55	free
Ural Airlines	+7 800 770 02 62	free
UTAIR (UTAIR)	+7 800 234 00 88	free
North Wind (NordWind)	+7 800 222 48 44	free
Victory	+7 809 505 47 77	paid

If there is no information about the reservation, you should consult with the manager regarding further actions to correct this situation.

Method two - information on the airline website

The second way to clarify the necessary information about a ticket by last name is the corresponding section of the airline’s website. Most companies provide their clients with this opportunity.

To quickly find out about this opportunity, simply enter the following information in a search engine: “name of airline check reservation.” Most likely, the link you need will be among the first three search results. You can use our table for convenience.

In the proposed electronic form, you must fill in the fields about your last name and ticket number. After this, the client will have access to information about the reservation.

Where can I check my reservation online?
Airline	Official site	What is it checked for?
Aeroflot	check	reservation code + last name
s7 (Siberia Airlines)	check	last name/email + order/reservation/ticket number
Russia	check	by ticket number + last name
Ural Airlines	check	last name + by order number
Utair (UTEIR)	check	by reservation number + last name
North Wind (NordWind)	check	by booking number / by ticket code + by last name
Victory	check	booking code + email/booking code or by flight direction + by departure date + by date of birth + by last name + by passport number and series

Method three - find out in the reservation system

The third option for checking a plane ticket by last name is third-party specialized Internet resources. The world's main airline ticket booking systems are Amadeus, Saber, Galileo, and Sirena-Travel.

When ordering an electronic ticket for air travel through one of them, you should go to the appropriate portal and enter the required data. The surname is entered on the line in the same form as in the passport, in Latin letters.

Next, enter the air ticket reservation number. After checking the data, the client will have access to a receipt, which contains information about the date of departure, date of arrival, name of the carrier, route, passenger data.

Checking a plane ticket by last name is done easily and quickly using each of the three methods listed above. You just need to choose the best option for yourself.

Where to get data for verification

If you need certain information, but cannot find it, use this information.

1. The passenger's first and last name, as a rule, are written in the same way as on a foreign passport or driver's license. Sometimes a Russian surname is translated automatically on the site.
2. The reservation number is located on the itinerary receipt, which should have been sent to you by email. In addition, this number may also be located in an email from the seller.
3. The order number is sent to the email address even before the itinerary receipt is issued to track the status of the reservation. Often this information is duplicated via SMS.

What to do if you haven’t received confirmation of your ticket purchase

Sometimes it happens that you seem to have issued a ticket, but have not received confirmation of its purchase. In this case, try the following steps.

1. First of all, open your email and check your spam folder, many messages are sent out on behalf of the seller every day, and it is possible that the letter ended up there. If it is indeed in this folder, click on the “not spam” button and update your mail. Now you can view information from the seller.
2. If there is no letter, check your incoming SMS messages on your phone. Often a message about the status of the order is also sent via SMS.
3. If there is no information in either email or SMS, check the debit on your card with which you paid for the ticket. The easiest way is to look at the SMS or in Internet banking. If there were no write-offs, then most likely you did not buy the ticket.
4. If there was a write-off, then in the payment details you can find the name of the seller in whose favor the money was written off and thus find out the name of the airline or agency that issued your ticket.

Today, to go on a trip, you don’t need to stand in line at airline ticket offices or travel agencies. Find and book online easily and quickly. But some travelers have a question: how to make sure that everything is in order, that the reservation is confirmed, and there are no errors in it? We will tell you how to check an electronic plane ticket and how to correct typos discovered after booking and purchasing a ticket.

Purpose of e-ticket

All the data necessary to check the air ticket is in the itinerary receipt of the electronic ticket (e-ticket). This document is sent to the buyer by email specified during booking immediately after making a purchase online. If you booked your ticket at a travel agency, an employee will print it out for you.

What is an e-ticket? Essentially, this is a receipt that contains information about the passenger, flight details and other important details of the transaction.

So, what can you learn from the itinerary receipt of an electronic ticket:

1. Passenger information: full name (in Latin) and passport details
2. Ticket Number - 13 digits.
3. Airline reservation number (Booking Ref Airline). Consists of six Latin characters. This is what you will need at the time of registration or to clarify any data with the air carrier.
4. The reservation number in the reservation system (Booking Ref) is a six-digit code of Latin letters and numbers. The name of the reservation system may also be indicated here. This code can also be used to check your reservation through the booking system itself.
5. Flight information: flight number, point of departure, date and time of departure, destination, date and time of arrival.
6. Class of service and baggage details.
7. The status of payment for services, as well as all information about the cost of the ticket.
8. Ticket issue date.
9. Code code for your seat in the aircraft cabin, if you booked it at the time of purchasing your ticket.

Please note that at the time of booking, all data is entered into the air carrier’s electronic database, so if you accidentally delete a letter or lose an electronic ticket, you do not risk anything - you can always restore it. An itinerary receipt for an electronic ticket is not needed even when checking in at the airport - an airline employee will only ask you to show your passport (for which the ticket was issued). You will need the reservation number indicated in the e-ticket itinerary receipt if you are checking in for your flight online. In the future, you will only need a boarding pass, which is issued by an airline employee or sent by email upon successful check-in.

At the same time, an itinerary receipt may be needed abroad, for example, when going through passport control - it will serve as proof of the availability of a return air ticket. Therefore, experienced travelers recommend printing it out and taking it with you. Moreover, this way you will always remember all the nuances of the flight.

We verify the authenticity

To check an electronic ticket, you will not need all the data, but only part of it: full name and reservation number of the airline or reservation system.

You can do this in several ways:

1. By phone. You can call your airline's call center, tell the operator your last name and airline reservation code. The operator will check in the system whether such a reservation is in the electronic database or not.

2. On the official website of the airline. We will tell you how to do this below.

3. At the agency support service. If you purchased your ticket not on the airline’s website, but through an agent, then you can contact the support service by phone, email or through a special feedback form. All numbers and addresses can be found on the agency’s website.

4. Through the websites of global booking systems. Today, electronic tickets are booked through large automated systems. There are only four of them:

• Amadeus - in particular, S7 Airlines and Ural Airlines cooperate with it. It is also actively used by travel agencies to book tickets for planes, land and water transport.
• Galileo - the world's low-cost airlines, in particular Pobeda, are actively working with this booking system.
• Sirena - Russian reservation system. Here you can check the reservation of an air ticket purchased from Aeroflot.
• - in addition to checking your reservation, here you can also find information on the availability of seats, carrier rules and useful travel data: weather forecast, description of the country and city of destination, public transport maps.

Reconciliation of bookings on the airline website

You can check your ticket through the airline's official website. All major airlines and agents now offer reservation verification services. To do this, you need to go to the carrier’s website and enter the data into a special form. You will need:

• number of ticket;
• carrier company reservation code (six-digit code of Latin letters in the format "ABCDEF");
• last name (exactly as indicated on the itinerary receipt of the electronic ticket).

But please note that if you booked your ticket through an agency, this data may not be displayed on the airline’s website. In this case, use the verification method through the reservation system. We will talk about it in more detail below.

Checking through booking systems

Checking your reservation on the websites of global booking systems: Amadeus, Galileo, Sirena and Saber guarantees the passenger that the ticket has been booked, paid for and he can safely begin packing for the trip.

Here you will no longer need the airline reservation number, but the reservation number in the reservation system (6-digit code of Latin letters and numbers, for example, G3H65B). The verification algorithm is simple and similar to checking a reservation on an airline website.

You need to go to the website of the system in which your ticket was booked. Here, enter your last name and reservation number in a special form. If the air ticket is actually purchased, then you will see an itinerary receipt with information about the flight and the passenger. The fact that everything is in order with your reservation will be indicated by the “Confirmed” mark in the “Status” line.

How do you know which booking system you need? As a rule, it is indicated in the itinerary receipt of the electronic ticket. Otherwise, you can check with the carrier operator or agent, or simply check all four sites one by one.

Also in the booking system you can not only view flight information, but also print it or send it to your email.

Checking data by initials

Here we will disappoint you: you cannot check an air ticket reservation only by last name and initials. Even when you call the airline’s Call Center, the operator will ask you for additional information: ticket or reservation number.

No reservation

What to do if you haven't found your reservation? Then you will need to contact the airline or agency where you purchased your ticket to clarify the information. This can be done by phone, in the customer assistance section on the website or at the company’s office.

Actions to take if inaccuracies are detected

The situation is different - there is a reservation, it is confirmed, but there is an error in the last name or passport number. You will then need to contact your airline's hotline to correct any inaccuracies. Otherwise, you may not be allowed on the flight - according to the airline's rules, the information on the ticket must completely coincide with that indicated in the passport.

As a rule, errors in the passport number or date of birth of passengers are corrected without penalties. If an error is made in the passenger’s first and last name, there may be several possible solutions:

• The airline will correct errors in the ticket without charging you any penalties.
• The carrier will allow you not to make changes by using a ticket with a typo. For example, airlines usually allow a passenger to fly with a ticket in which the first and last names are reversed.
• The airline will replace your ticket, but you will have to pay a fine. As a rule, in this case, your ticket is cancelled, the money paid minus the fine is returned to the passenger, and the client gets the opportunity to book a new ticket.

Be sure to check the correctness of the data entered at the time of booking your ticket. Afterwards, double-check them in the itinerary receipt: both personal data and information about the route (date and time of departure, points of departure and destination, etc.). The sooner you find a typo or error, the higher the likelihood of correcting it without unnecessary stress and fines.

The itinerary receipt for the electronic ticket may not arrive by email immediately after making the reservation, but may take some time. There is no need to panic. Such delays happen. But if after an hour there is no long-awaited letter, you should call the airline or agency hotline to clarify the situation.

It is better to print out the itinerary receipt and take it with you on your trip. This is especially true when traveling abroad - passport control or customs officers of another country may ask you to provide return tickets or confirmation of further travel.

To avoid scammers, when searching and booking air tickets, use proven search services that cooperate only with reliable travel sites and ticket agents.

Modern technologies make it possible to purchase food, clothing and equipment from home. Buying or booking an air ticket has also become possible thanks to the development of special services. Any major airline (Aeroflot, S7, Red Wings, Belavia) makes it possible to purchase tickets for air routes to various destinations through online ticket offices.

In this case, the plane ticket will not have the usual appearance - it is a confirmation issued by the company in electronic form, certifying the fact of concluding an agreement for the provision of services between the parties (the passenger and the airline of his choice).

Booking allows you to save time, since you do not need to go to the airport to buy a ticket or check in luggage. In order to board the flight, you do not need to print out the document. At the time of inspection and pre-flight control, the passenger only needs to present his passport.

Since a person does not have a paper version in his hands, and the money for the ticket has been written off, in some cases anxiety begins. To eliminate all possible errors, you need to know how to reliably check an air ticket using the ticket number and make sure that the reservation is valid without errors.

What is an e-ticket

An electronic ticket or eticket is a record that is stored on the airline's server (not website). On the monitor it will look like a regular landing document. The entry contains personal information:

• passport data;
• client's initials;
• ticket and flight number;
• seat (number, location in the cabin);
• amount of luggage (can be indicated by the number of bags/suitcases or in kg);
• full cost (in rubles);
• carrier reservation code (pnr);
• airports at the place of departure and arrival;
• flight time interval.

The date of departure and the airline that provided the service are also indicated. The safety of the booked ticket is 99.9% guaranteed, since the possibility of failure exists, but its probability tends to zero. To ensure data security in the event of a server outage, all information is duplicated and stored in an archive, so recovery takes little time.

Interesting! A document such as a birth certificate will not be required to issue a ticket - the exception is the flight of a minor passenger.

You can purchase a ticket and make payment online in a few seconds. After completing the main procedure, the passenger will receive a letter to the specified email address, which will contain confirmation - an itinerary receipt. It can be printed. It is recommended to do this so as not to forget basic information about the upcoming flight.

The procedure for checking the authenticity of an airline ticket

The authenticity of the document is confirmed at the time of booking. A special code is issued, which is a cipher made up of 6 characters (combinations of letters and numbers). You can book through the website at any time (24/7).

In rare cases, it happens that a letter with an itinerary receipt does not arrive. The passenger can view it by opening his personal account on the website where the reservation was made. It is recommended that you print this document, as it may be required for verification during passport or other security control.

Fraud Protection

Reservation systems have special degrees of protection, so it is impossible to obtain information by indicating only the passenger's last name. Also, in this case, information will be denied both when calling the hotline and when visiting the site. It is necessary to carefully check the electronic plane ticket to eliminate any possibility of error.

Electronic ticket verification options

• initials in decoding: last name and first name of the passenger departing on the flight(they are entered in full spelling);
• code confirming the fact of the reservation made(cipher that should be generated automatically);
• flight number(usually consists of 4 digits).

The electronic ticket also contains information about confirmation of payment or the fact of booking. There are several ways to check the status of your reservation.

On the airline website online

To carry out the procedure, you need to fill out a special form containing the following information:

• number of the purchased/booked ticket;
• reservation code sent by the flight company (6-digit code);
• last name and first name of the passenger departing on the flight (indicated exactly as it was written on the ticket).

After this, you need to click on the “Check” button.

Call a travel agency or airline

If you do not have access to the site, you need to call the operator of the selected air carrier. You will need to provide the numeric number of the plane ticket (the company operating the flight is also determined by it) and the reservation code (PNRM.).

Using booking services

All systems (“Siren”, “Amadeus”, “Sabre”, “Galileo”, “MyAirlines”, “www.sindbad.ru” and others) allow a passenger who knows the code set of numbers to find the information he is interested in on the portal . It is important to consider that if there is no information in one of the systems, before calling operators, you need to go to the websites of other companies. For ease of use and saving time, large services have created not only websites, but also mobile applications.

Check procedure by ticket number and last name

You can check your reservation by filling out the form and entering your personal information (exactly as on the ticket). By clicking on the “view” button and confirming the accuracy of the information, a person will be able to track the fate of his ticket. Information about the payment made and the status of the reservation will be displayed in the corresponding column of the application or website. Please note that you will not be able to check your airline ticket reservation using your reservation number without specifying your last name.

Checking the relevance of the flight

Before your flight, you should periodically check the latest information on the carrier company’s website. If the flight is confirmed (this is displayed in the status column), there is nothing to worry about. If there are several hours left before the flight and the box is empty, you need to call the airline and clarify the information.

Common problems

Despite the fact that ordering a ticket online is very convenient, it, unfortunately, does not exclude the possibility of problems.

No reservation available

In this case, the step-by-step instructions will be as follows:

1. Call the company (visit a travel agency).
2. If the reservation was made through the service, then contact the customer assistance department (the likely outcome is that the payment was not received, there was a failure on the server, specialists will look in the databases and in the archive).
3. Check your ticket details with your airline operator.

It must be remembered that in 99% of cases the decision will be positive for the traveler. If the problem is that there are problems on the site, then the travel document will be restored using archived information. The carrier's representative will search for a reservation based on databases, but if it cannot be found, he will offer the optimal timing for rescheduling the flight to another time.

In the event that the flight is impossible due to the fault of the carrier, the company will offer to return part of the money spent on the ticket (up to 100% of the cost), even if the flight was charter or regular. If there is no reservation on the list, a check will be made and then another boarding pass will be offered or the opportunity to re-purchase. A visa or other documents are not required for this. If you ask the cashier about this question, he will offer replacement options for convenient dates.

Error in passenger data

Immediately after you have received the electronic ticket document (receipt), you need to check whether the following are written correctly:

• surname;
• Date of Birth;
• number of ticket;
• passport information.

If already at this stage the user discovers an error, you need to act like this:

1. Call the company with which the flight was planned (the telephone number is always listed on the official website, there may also be a single hotline).
2. Report an error on the resource where the reservation was made.

If erroneous information was revealed directly by the user, and not by company employees, you need to notify specialists about it as quickly as possible. Then on the first day there will be no fine from the airline, and the information will be changed to the current one.

Other solutions to the problem:

• the passenger will be allowed to use the issued ticket without correcting errors - the main indicator will be the barcode of the document;
• a flight document issued in which errors are identified will be cancelled. In this case, the passenger will have to reissue the ticket.

Also, the money spent can be returned, but the carrier’s representative will deduct from it an amount equal to the penalties. The term and amount depend on a number of factors - payment method, company. Fines are imposed due to the fact that such errors lead to air traffic violations.

Names of airlines, websites and travel companies where you can order and then check your air ticket reservation:

• "Azur air";
• "Biletix";
• Ellinair;
• "Anex Tour";
• Etihad;
• Ryanair;
• "Iraero";
• Globus Avia;
• Aeroflot;
• "Sinbad";
• "Havo Yullari";
• "Rusline";
• "Emirates"
• "Red Wings";
• "Intourist";
• Etihad;
• "Nordwind" (Nordwind);
• "Aurora";
• Lufthansa;
• "Ural Airlines";
• Utair Airlines;
• "Maxim"
• "Onetwotrip";
• "Pegasus" (Pegasus);
• "Travel";
• Wizzair;
• "Victory";
• "Turkish"
• "Nordavia";
• "Nordstar";
• "Tutu (Tutu)."

The air ticket office is also available on the Ozone service. You can book and find accommodation on the Booking service. The database of available apartments and rooms that tenants are willing to rent out is regularly updated. You can search after registration. The service operates in Russian, English and other languages.

Remember that a printed ticket may be required during border checks during international flights, so it is better to print the document and take it with you.

A timely check of your air ticket reservation will help ensure that there are no typos, errors or incorrectly entered data that could cause the flight to be cancelled.

The main responsibility of every tourist is to check that he has all the documents with him before setting off. When traveling to foreign countries, this is: a passport, a visa (if necessary), sometimes a certificate from the employer as confirmation of solvency.

Purchasing a plane ticket electronically is convenient, fast and economical. Companies provide various discounts to customers. You need to carry out registration in large and trusted services, with tour operators or on official websites. It is best to constantly monitor the reservation status and print out the received coupon for presentation in case of control.

Identification of errors or typos may lead to the need to replace the ticket, so it is important to promptly notify carrier representatives about this situation so as not to lose the opportunity to travel on the selected flight.

In rare cases, you will need to pay a fine as compensation for losses incurred by the company, but most often it is possible to obtain the opportunity to re-issue the document. Paying attention at the time of registration and timely checking the information on your ticket will guarantee your flight.

Modern booking systems allow a person to check an electronic plane ticket by number and pay for it in any convenient way.

With their help, you can purchase an air ticket long before your scheduled flight without leaving your home.

What is an electronic ticket

An electronic air ticket purchased via the Internet is:

1. An electronic form of a flight ticket, a complete replacement for the traditional paper one. The document looks like an itinerary receipt and is sent by email in PDF format.
2. Ensuring the safety of all data about the upcoming air flight: this is the route followed by the passenger, departure date, personal data, payment information. And this is very important! All this is stored securely in an electronic database.

At the same time, a person is guaranteed the same rights and opportunities that he would have with a familiar document on company letterhead.

In the same way, it can be booked in advance, and paid in any way that the passenger chooses: in cash or by card of any bank. As soon as payment is made, the passenger receives an itinerary receipt with detailed information about the flight by email.

Moreover, such a document has undeniable advantages over its paper counterpart:

1. You won't be able to lose it, because the carrier company's database securely stores all information. You can always print another copy.
2. No one can fake it and fly away instead of you. For any passenger, this is a guarantee of safety.
3. You can buy it anywhere: on the official website of the airline, any others offering a similar service, at a regular sales office, or at ticket offices.
4. You will spend a minimum of time, but you will purchase a ticket at a price cheaper than a regular one. If your ticket is purchased online, you don’t even need to go anywhere—the document required for boarding will be sent by e-mail.

Note: at the airport you just need to present your passport to the airline employee at the check-in counter, receive a boarding pass from him, check in your luggage, and go to special control before boarding. You only need to print your ticket for your own peace of mind.

Ways to check an air ticket online

Today, pre-booking has become the norm. And many travelers literally “catch” cheap e-tickets and often do this long before their planned trip.

This was made possible thanks to existing global reservation systems (GDS). The modern tourism business knows four of them.

Since the advent of the very first one in the last century in the 60s, the airline industry has been using their services. The advantages of GDS systems were quickly appreciated. Since then, travel agencies have installed internal flight booking systems, thereby saving time and increasing productivity.

Interestingly, the Internet Booking Systems (IDS or ADS) of the 90s became an alternative to the existing GDS.

In addition, they have a very important advantage over the previous ones: individuals were able to use ADS and make their own choice without the participation of outsiders: book a request and immediately receive confirmation to their email address.

How can I check

There are different ways a passenger can check their plane ticket reservation:

1. 1. One phone call to the airline where he was booking. The company operator will ask you to give your reservation number and last name. He, in turn, will search and report the status of the reservation and all the information about the flight you are about to take.
   2. The airline on its official website. Any of them today has a special form for these purposes. Using it is quite simple: enter your reservation number and last name (in Latin), and then click on the “Check” button. Next, you can view all the flight data.

Below are popular airlines and official websites where you can check your ticket:

1. • Aeroflot airline, you can check your reservation here - http://www.aeroflot.ru/ru-ru;
   • "Ural Airlines" - http://www.uralairlines.ru;
   • "Transaero" - https://www.transaero.ru;
   • "Vim-avia" - http://www.vim-avia.com;
   • “Victory” - http://www.pobeda24.su.
2. Using any of the booking systems:

• Galileo – Galileo – com;
• Amadeus- Amadeus – com;
• Saber – Sabre –;
• Sirena-travel – Sirena-travel – .

You will find out which system your e-ticket was booked in from the itinerary receipt. You just need to enter the data on the site in the form provided.

Note: If you couldn’t find it in one system, check it in all of them.

By reservation number

Are you new to this business and have no idea where the reservation number comes from and, in general, what it is?

This is easy to deal with. Taking the itinerary receipt, find a six-character code, such as 789СВЭ. True, their arrangement can be in any order.

As a rule, when purchasing online, you will receive emails with reservation information, and in a prominent place in it - the reservation code, also known as the reservation number, and next to it there is a hyperlink - “Check reservation on the website”, after which you will check and complete.

Or do it on the website of the booking systems presented above.

By last name

If you bought a ticket using the OneTwoTrip service, you can check the authenticity of the ticket by last name and ticket number.

Here you will see all the information: departure date, number of passengers, time and place of departure.

Please note: Knowing only the last name of the air passenger, it is impossible to verify the authenticity of the ticket. On any website or by phone, the operator will have to additionally provide the order number or reservation number.

What to do if there is an error in the ticket or passport number

It is officially established that the information indicated on the ticket must exactly match that in your passport.

But no person can be immune from regrettable mistakes, and practice shows that many are made. That is why the question often arises, how many of them can be allowed. There are different rumors. They say that some airlines make up to three mistakes behind the scenes.

There is no such uniform rule, and each airline has its own. You can find out by calling your airline.

Variants of errors in air tickets

There are several possible typos:

1. The last name with the first letter is different from the one in the passport. This is one of the most unpleasant and frequently made mistakes. It is by this very letter that they will look for you on the passenger list. Call the airline immediately. Maybe:
   • You will receive permission to make amendments free of charge;
   • changes to the air ticket on the website will be made, and you will pay for the service;
   • the cost of the ticket, with some deductions, will be returned to you, and you will have the opportunity to buy a new one.
2. The first name (or any letter in the last name except the first) is written incorrectly. You may not have to change anything, but it's still worth calling. Often the airline is strict about such things, but the case itself is simpler than the previous one. It may turn out that the passenger's last name and first name have been swapped. You may be advised to either do nothing at all or buy a new ticket. It all depends on the airline's policy.
3. Error in passport number. Often this is not particularly important. To make you feel calmer, contact the airline; you can even change your number directly at the ticket office, but this is not necessary.
4. The flight time or date was entered incorrectly. You'll have to change your ticket.
5. Wrong date of birth or address. The information is not important. You can report this to the airline operator. Most likely, your clarifications will remain in the company’s databases, but will not be corrected in the ticket.

Consequences of detected errors

If you find an incorrectly written name, surname or any other error on the receipt, there is no need to panic, just go to where the ticket was purchased and ask about your next steps, and also find out about the cost of the service.

There may be three solutions:

1. You will receive permission to make amendments free of charge.
2. The air ticket will be rewritten, and you will pay a fine. The cost of the ticket minus the fine will be returned to you, and you will have the opportunity to buy a new one.
3. No one will pay attention to typos.

It is important to know: In case of flights within Russia, no special problems are expected. You will still be put on the plane. But on international flights, it is best to ensure that changes are made in advance.

No reservation

When you have not found any confirmation that your ticket has actually been booked, you must definitely call the travel agency through which you purchased the ticket, or directly the airline, to make sure and receive recommendations for next steps.

You should know the main points when purchasing tickets:

1. An air ticket is an international document. Therefore, the flight description, passenger personal data, codes and other information are provided in English.
2. Fill out all the information very carefully. The information must match what is written in the passport.
3. When purchasing a ticket with a transfer, pay attention to the minimum connecting time between flights and check your luggage to your final destination.
4. Please remember that until payment is made, the ticket is not considered sold.

Are you convinced that there are no particular difficulties in checking an electronic document? The main thing is to find the most convenient way for yourself, and when booking, carefully enter all the required information and check it with your documents (passport). With each new trip, fewer and fewer questions will appear.

Watch the video in which a regular user explains how to buy a plane ticket online:

Dear readers! Our articles talk about typical ways to resolve legal issues, but each case is unique.
If you want to know how to solve exactly your problem - contact the online consultant form on the right or call: