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Being fans of Asia, they decided to relax in Turkey in a hotel of a similar level. Chosen as usual according to reviews. Therefore, we were ready for the unpleasant moments that actually exist. Upon arrival, we were greeted by a strange Russian-speaking woman with a Baltic accent, with a maniacal hatred of Russians (you can play a warden in a concentration camp in a movie without makeup). Upon check-in, you are informed that you are the lucky one and you will get the worst room in existence. Then, without paying attention to you, he says that $ 55 will help us get into the room with a sea view. At the moment of consent and the transfer of money, a light radiating good appears on her face, which just as suddenly disappears as the money in her pocket. The refrigerator did not work in the room only for 4 days (they said that this fine. because in the refrigerator is not plus 30) The room is tired, but not critical. The hotel has an excellent pool and two puddles, one of which is not bad slides. The animators repeat the same daily program for two weeks. Hotel entertainment is tailored for children. Here you can safely leave them to trained people and forget until nightfall. Entertainment in the evening for adults for two points (((Saves an unlimited alcohol bar, where all the people flock. Internet only at the reception, in other places is paid. The food is not as tasty as in Asia, but varied. Fruits are the cheapest and without choice. Experienced They said that dining here is the best of all the hotels in Canakly (I don't know, I want not to believe them). The sea is clean, but the entry is difficult from habit because of the sharp stones, but there is a pier for a comfortable descent into the water. There are enough sun beds for everyone, they didn't have to occupy The hotel is designed for the British and Germans, but there are many Poles, Czechs, Ukrainians and Russians. If you are ashamed of compatriots, you should come here. Look in comparison, who behaves and the shame will pass. Drunken Germans and British wallowing in the pool in clothes is still the same "tagil" is not all of course, but most. Outside the hotel in this location there is no entertainment (((No changes - Asia is better at times. (for us personally)

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Date of stay: September 2019

Room advice: 3-5 floor of the building with a reception.

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Good afternoon! I want to write a review about "Paradise on Earth". Really wonderful place for a family vacation, excellent, solid 4 *. The only thing that slightly overshadowed our stay was that when we checked in, we were given a room in some kind of detached, incomprehensible building, the windows of which overlooked the roadway and the dog that lives just under the window was barking terribly. After 2 days we were transferred to a room in the main building of the hotel and we forgot about those unpleasant impressions. The staff at the hotel, in the restaurant, are very friendly. When checking into the room, the woman who cleans the rooms gave me a flower, hugged and said something in Turkish, probably something good, smiled. I liked the guys from the animation very much, entertained the people, invited them to aerobics, gymnastics, or other activities, very great, every day there is something new, the program is interesting, entertaining. I cannot but say a pleasant thing about the territory of the hotel, in no place where we pass, stop, I have not seen so much greenery on the territory !!! It is very beautiful and great. The advantage of the Turtash hotel is that the beach is here, you do not need to go through underground passages or overground passages, especially good for children, they wanted to go to the pool, to the slides, or came to the beach to their parents ... I will recommend this hotel to everyone and we will go again same way. Thank you very much for your positive emotions and pleasant impressions !!!

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Date of stay: October 2019Trip type: Traveled with family

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Dear Tatyana, first of all, we thank you for your wonderful review and for the rest you spent with us! We were very glad to know that you had a wonderful time with us, and you still have positive emotions and impressions about our hotel - like “Heaven on Earth”! We were very pleased to know that you were satisfied with our green area, with a variety of pools, slides, and of course the beach! We were also very pleased to know that the work of the entire staff of our hotel made a pleasant impression on you with its coherence and customer orientation. Dear Tatyana, we will be glad to welcome you back to our hotel. With sunny greetings, your CLUB TURTAS BEACH HOTEL!

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The hotel is definitely not 4 stars.At the reception, there was only a friendly guy who carried the suitcases, always smiling; the woman Inga was clearly not happy with the rest, with a favor and did not kindly answer questions (I can understand her, some people behaved arrogantly). There is very little space in the lobby, there are always a lot of people, you don't have to try to go to the Internet (I think there are always a lot of tourists in this hotel, so you could think of something with the Internet), the bar is self-service, there are 2 lifts and they are always busy. The rooms are very small, the bed is "large" - less than 1.80 (my husband's legs are hanging down), the bedding is already worn out and in some places is gone, blankets - well, I don't know how many decades they are and are uncleaned. And more artificial flowers !!! I've never seen anything like this. From probes 3 ear sticks, 3 cotton pads and 2 caps for a shower (for 7 days), there is liquid soap at the sink, in the shower - no (just an empty container hanging), a brush - horror, the smell is the same !!! The cleaned rooms are not bad. Beach towels € 7 (deposit), with a very unfriendly employee. The cuisine is delicious to waiters and cooks - thanks!)) Cool slides! Opposite the hotel "Excursions" - cheaper than at the hotel (for example, 65 euros - Pamukkale from the tour operator, in excursions - $ 40), went to Pamukkale - it's worth it, but if you are offered to call on the "red waters" on the way - do not agree, they exist, but we were taken to some private courtyard with 3 swimming pools (after the trip I looked in google, these waters with pools are in the park), they also bought a "spa" on Excursions - they said for 2 hours (it was like this - 10 min. bath, 5 min.type hamam, 5 min.foam massage, 10 min.massage and 5 minutes mask ... that's all) A little further Excursions shop with leather things and fur coats, and behind it a shop with textiles (I'll leave a photo below) and things, there is a seller there, I don't remember Kamil, something like that, in general he will tell you everything and advise you, we bought bed linen there, he told us how to get to Alanya, where is it better to go and what to see, such a local Google Market in the center of Konakli - some vendors are welcoming, offer tea and sweets, but most are very very unhappy that they were crucifying in front of you (even if you don’t ask them anything), and you didn’t buy anything. Hotel not recommend

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Date of stay: September 2019Trip type: Romance trip

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Response from Katja F at Halkla İlişkiler Müdürü at Turtas Club

Dear Oksana, first of all, we thank you for your feedback and for the rest you spent with us. We are sincerely sorry that you were not able to fully enjoy your stay at our hotel and left us disappointed. However, in turn, we would like to clarify some points from our side. There are 2 guest service representatives working in the hotel from morning to evening, who would be happy to help you in solving all your problems and difficulties, including those related to room service. But we are glad that the work of our chefs and waiters made a positive impression on you. Dear Oksana, we wish you all the best and sincerely hope that Turkey will still be able to please you with a wonderful holiday.

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We rested in Turtas in August 2019. We have visited this hotel for the 3rd time and every time we are absolutely satisfied with the rest! 15 days have flown by for us just not noticeably. Very good hotel, cozy rooms, friendly staff. Beautiful well-groomed green area of \u200b\u200bthe hotel. Food is very good, lunches and dinners are varied. During the day, there are always constant snacks, so you won't stay hungry. There were a lot of fruits, especially watermelons and cherries. The bar and restaurant have friendly waiters who do everything with heart. The sea is super! Calm, small waves were only once in 15 days. The entrance to the sea is not very convenient, but this did not bother us. There is a pier. There are always free sun beds. I would like to thank the Animator team. You won't get bored with them! Guys try very hard, the whole day is active. Lots of sports training a day, which is great for outdoor enthusiasts. Show program in the evenings. We especially like the shows where the animators themselves participate. Laughing heartily 😂. I would also like to thank the manager Elena. There were some questions before arriving at the hotel. She responds immediately, helped to quickly resolve our situation. She gave us some valuable advice, for which she thanks a lot. The hotel is also very suitable for families with children. The kids are busy with animators all day long. There is a pool with slides. And for the third time, thanks to Turtas for another vacation! See you next year!

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Such a different Turtash.
Hello! We rested in Turtash 2 times. The first time was in August 2017, the second from 08/24/19 to 09/02/19. What can I say. Since we returned to this hotel, it is reasonable to assume that the first time we liked everything. Then we lived in building B overlooking the main pool. Since the animation is not there all the time, there were no problems with noise. The child slept peacefully during the quiet hour. The cleaning service was great. In 17, we were from 12.08 to 22.08. This time from 24.08. Before the trip I read the reviews and was a little surprised reading the negative reviews. Well, because I was in Turtash, and I saw with my own eyes what was happening, I closed my eyes. This time, I rested in a completely "different" Turtash. Let's start with check-in. We arrived at the hotel at 8.00. Much has been written about Inga here and it is completely unclear why the hotel management still does not react to her behavior. I am silent about her hospitality, maybe a person really cannot smile. She offered us to check in for $ 45 with a view of the sea or for free with a view of the road. Of course, she saw the information that we were the second time. She offered to go see the numbers. The room overlooking the road, or rather with noise, is just a disaster (as the animators Turtash say). Despite the fact that the balcony is closed, the noise is such that you are not overlooking the road, but sleeping on the road. How you can sleep there, I have absolutely no idea, the traffic there is very intense. Probably only if you're a Cancer lover. It was, as they called it, the distant, 5th corps. A room with a view of the relax zone and the sea, for $ 45, of course immediately catches the eye. When Inge said that it is not critical to check in right now, but you can wait until 14, she received the answer - “I will put you on the road at 14 anyway,” and you cannot change your number with us. There are no words. Well, sleeping with a 4-year-old child on the road is not an option, they paid $ 45 and got the keys. An hour later we were in the room. Well, it's unpleasant, but not critical. Our vacation is 10 days. We stayed in Turtash for 4 days, but we never saw the cleaning. I was shocked. We left the sea at 13, about 13-30, at 14 the child lay down for a quiet hour and up to 15 "30-16. At this time, of course, they hung up a sign" do not disturb. "In the morning they hung up a sign with a request to remove the number, but in vain As I wrote above, when I came to the room from the sea, on the 4th day and did not see the cleaning, I was naturally surprised and decided to clarify at the reception why this was happening. "Very friendly" Inga answered me that this building was cleaned from 14 to 17 and , literally - you cannot be removed once the "do not disturb" sign hangs. In the morning you will not be cleaned. That is, either cleaning or the child's sleep is great! Once the cleaning is up to 17, why can't they remove from 16 to 17, here Inga told a new version that if all the rooms are removed, then the cleaning lady will not come to clean because of me alone, she has so many things to do. If you say that I am in shock, then this is to say nothing. The words just ran out. Inge said that if they don’t come from us today, I will wash the floor myself with a towel, shoot a video and post a review. To which Inga said that the cleaning lady would arrive at the latest at 15-40. She went up to guide Alina, asked her a question about this situation, she said she would talk. On this day, at 15-40, we were cleaned. No matter how hard we try to wash the sand off the beach, it still rushes into the room. We washed the floor. Changed towels. For 10 days we were cleaned 2 times! I have not seen this anywhere. Bed linen was not changed. Bed, of course, is not critical, but still. For the fact that we came to Turtash for the second time we were presented with a vinyl magnet. 🤦\u200d♀️. We got acquainted with the family, which is also the second time in Turtash, they were also unpleasantly surprised at some moments. But they were lucky with the cleaning, they cleaned in the morning and the children slept peacefully. The guide also noted that several families have recently noted that the hotel has not changed for the better. Also, she said that we were very lucky that we were given the opportunity to choose a room, and not just settled on the road. 30-50 people come a day, during this period of time everything is on stream. For 10 years of visiting Turkey, I have never seen anything like this. Further. Waiters. I also read that if you speak Russian, you will sit with a mountain of plates and will not pay attention to you. Reading this, I was also surprised, because in 17 I did not notice anything like this. But this time the staff showed it to us. For 3 days we sat in about the same place and the waiter walked by. Nothing was removed. This time, the hotel had a huge number of tourists from Poland, here's to them, increased attention. Those sitting next to them, everything was cleaned up, wine and beer were brought in, and everything like that. We decided to conduct an experiment, transfer to another "wing". There was an excellent waiter there, if I write the name correctly, then Muslum Kaya. He cleaned everything perfectly, managed everywhere, and to both. He offered wine, drinks. These are the ones who need to be encouraged! Please pay attention to the hotel management! Food is ok. The children are happy. As previously written, in the bar, if you speak Russian, they pour drinks for you into a small glass, Fantu-Cola for Russian children in a disposable glass. It is different with a speaker of other languages. Russians do not get lost and come several times for alcohol. Although this is also not critical, but somehow strange. I don't really need a bar, but I also noticed this and "ours" loudly discuss it with the bartenders. In a nutshell, I have visited 2 different Turtash. The impression was not very good. Now I won't recommend it to my friends, I won't go any more.
Now about the pros. The animation is just amazing. The guys are so great! Everything is all right with this in Turtash. For both children and adults, animation is great. The shows are just great!
The sea is very warm, but not always clean, you can see "bulls" lying on the beach. This is of course a minus for vacationers, they create this themselves, but apparently the beaches are not very clean either.
About the photo. If you speak Polish, then you will be offered a photo for $ 3 from 10-15 pieces on an electronic medium, if in Russian then $ 5 for a photo on a medium will be printed, and it is not interesting that printing is not needed. This is just a note.
We drove across the warm sea, we got it, it made us happy.
I am very surprised that the same hotel is so different. It is a pity that the changes are not for the better.

Main shortcomings: - Beach. Rough thorny pebbles. The sea is dushe brudne. On the surface of the swimming there is a great number of smittya. They were shaving in the sea a few meters from the shore. On the first day I cut my leg (to the blood) about shaving. ... More ▾ Main shortcomings:
- Beach. Rough thorny pebbles. The sea is dushe brudne. On the surface of the swimming there is a great number of smittya. They were shaving in the sea a few meters from the shore. On the first day I cut my leg (to the blood) about shaving.
- Insolent staff. When we settled, we were paid pennies for those who would settle us in a room with a sea view (seaside), or the stench to settle us on the road side. The price of food is 20 dollars.
- Everything is occupied. All the time (like on the beaches, as well as on the pools), be sure to take a snack before the ear (until 8:30), and you will be homeless for a whole day.
- Internet. The internet is free of charge only in the lobby of the hotel and even as bad as. Behind the lobbies, the Internet is only paid. And in building E (the very beginning of the day) there is no Internet connection, not paid, not free.
- Bartenders to breed without koshtovnі drink water. Take a glass, which is half filled with water, close the water with your hand and top up with a cola or a sprite. Interrogating a curious little piece for a lemon, or for an ice mayzhe, is not a shame.

Minor shortcomings:
- Low quality and organization of food (all inclusive). Ochіkuvav big. But the boolean is not the right one, it’s not wet, but it’s all right. Fruit not reached, wine and beer - figs, drink milk in caviar apparatus diluted with water by half. One of the entrances to the restaurant has a zakritiy (zakrytiy) (zazanyy with plastic clamps), which created a great accumulation of people on their entrances.
- Low quality of numbers. Disgusting plumbing, doors in the shower and doors on the balcony ice crept, more rusty. A trimach for towels and flaws. The air conditioner stink, they didn't clean it, mabut, nikoli.
- Well, having played a few dishes with maladies in the corridor. It’s like this, and after standing there until the end of our release, it’s just a few days without cleaning it up.
- About 17:00, the staff has repaired the mattress from the beds on the beaches and the pool, hoping that the sun will be shy before sunset.
- Water lights turn on about 10:00 and start smelling only until lunch (until 13:00).
- In the childish pools (there are 2 pools with 40 cm glybin) - the water itself is cold. In the evening, the water does not warm up to a comfortable stand. I don’t know why. Children quickly freeze by the water.
- Bagato paid on the territory of the hotel: trampoline - $ 2 for 10 min, orange juice (fresh) - $ 2, licorice cotton - $ 2 ... etc.
- Z bezkoshtovnyh drinks - cola / fanta / sprite і hіmka ala Yuppі in vending machines with the inscription "100% natural juice / nectar"
- Susіdni hotels are constantly waking up, in whom there will be a voice squealing of music. Bagato ancient Russian pops like Shatunov, Kirkorov and "Hands up". So it’s a feud, I’m having a meal in the Silska disco in the early 90s. My psyche is a showcase.
- At the inner courtyard of Building E, the stench was organized by the CITY (it smelled there pepper) and KURNIK! Three curls and jocks! On the territory of the hotel on the first line, the road itself is the earth

Plus to the hotel (those who were honored):
- Animatori tried. With the content of the passive publication, the stench really helped people steadily go to rank yoga, aqua-aerobics, zmagannya and rozvagi. In a modern hotel, I have never bothered to play, but the animators were given an organisation desire.
- The hotel staff knows the difference between Ukrainians and Russians. Ukrainian mova є the fourth mova in the hotel (the order of English, German and Russian). The stench didn’t grow yet, but at least it was “good wounds / day / evening”. Animatori found a few Ukrainian phrases and I know that Lviv, Odessa, Kiev and Kharkiv are all Ukrainian places, not Russian ones. Bilya bagatokh hotels hang the Ukrainian ensign, order with the Russian, Nimetsky and ensign of the European Union.
- If you don’t tense up in a short time і hit on the beach і the sea, then you can relax and go to the pool for another day.
- For the hotel, take a minibus (number 50) Konakli-Alania. Kintseva Zupinka - bilya bazaar in Alanya. The price for a trip is 1 Euro, or 1 dollar, or 4 Liri. Waters are privy, they get rid of the skin lash, which is worth the route and food, where you go straight. Know all hotels on the route. Deliver and deliver. It's a good opportunity for inexpensively getting to normal shops with normal prices, taking a walk around Alanya, taking pictures, purchasing. That і just get closer to the culture.

I liked everything in the hotel, the check-in went well. The rooms are already dead, especially the plumbing. The territory is large, well-groomed, food is normal. I arranged the beach, in principle, too, there were enough sun beds for everyone. There was a market not far away, we were not interested in shops, we had enough of everything on the territory. ...
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Overall, I liked the hotel.

Food: Varied. There is both fast food and diet food for little children. You won't be hungry. There are always some snacks

Animation: both children and adults liked it. There were evening shows every day

Beach: large pebble. This was not a problem for us. A place on the beach can be found whenever you come. The fact that that ... they wrote that you need to take a seat before breakfast - not true

Staff: friendly

Cleanliness: almost all the time I watched how they cleaned up here and there.

Slides: children were delighted with slides

Territory: large and green.

Liked: almost everyone, drove in a good mood and did not get stuck on shortcomings

I didn’t like it: the alcohol was not very good and since the hotel was old we had problems with the lock several times, but from the service they came and repaired immediately at the first call.

Who wants to look at the hotel territory, here is a link to my son's video about this hotel https://youtu.be/KCd_Kad9fys
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Main shortcomings:
- Beach. Rough thorny pebbles. The sea is dushe brudne. On the surface of the swimming there is a great number of smittya. They were shaving in the sea a few meters from the shore. On the first day I cut my leg (to the blood) about shaving.
- Insolent staff. When we settled, we were paid pennies for those who want to settle us in a room with a sea view (seaside), or the stench to settle us at the ... oroni of the road (road side). The price of food is 20 dollars.
- Everything is occupied. All the time (like on the beaches, as well as on the pools), be sure to take a snack before the ear (until 8:30), and you will be homeless for a whole day.
- Internet. The internet is free of charge only in the lobby of the hotel and even as bad as. Behind the lobbies, the Internet is only paid. And in building E (the very beginning of the day) there is no Internet connection, not paid, not free.
- Bartenders to breed without koshtovnі drink water. Take a glass, which is half filled with water, close the water with your hand and top up with a cola or a sprite. Interrogating a curious little piece for a lemon, or for an ice mayzhe, is not a shame.

Minor shortcomings:
- Low quality and organization of food (all inclusive). Ochіkuvav big. But the boolean is not the right one, it’s not wet, but it’s all right. Fruit not reached, wine and beer - figs, drink milk in caviar apparatus diluted with water by half. One of the entrances to the restaurant has a zakritiy (zakrytiy) (zazanyy with plastic clamps), which created a great accumulation of people on their entrances.
- Low quality of numbers. Disgusting plumbing, doors in the shower and doors on the balcony ice crept, more rusty. A trimach for towels and flaws. The air conditioner stink, they didn't clean it, mabut, nikoli.
- Well, having played a few dishes with maladies in the corridor. It’s like this, and after standing there until the end of our release, it’s just a few days without cleaning it up.
- About 17:00, the staff has repaired the mattress from the beds on the beaches and the pool, hoping that the sun will be shy before sunset.
- Water lights turn on about 10:00 and start smelling only until lunch (until 13:00).
- In the childish pools (there are 2 pools with 40 cm glybin) - the water itself is cold. In the evening, the water does not warm up to a comfortable stand. I don’t know why. Children quickly freeze by the water.
- Bagato paid on the territory of the hotel: trampoline - $ 2 for 10 min, orange juice (fresh) - $ 2, licorice cotton - $ 2 ... etc.
- Z bezkoshtovnyh drinks - cola / fanta / sprite і hіmka ala Yuppі in vending machines with the inscription "100% natural juice / nectar"
- Susіdni hotels are constantly waking up, in whom there will be a voice squealing of music. Bagato ancient Russian pops like Shatunov, Kirkorov and "Hands up". So it’s a feud, I’m having a meal in the Silska disco in the early 90s. My psyche is a showcase.
- At the inner courtyard of Building E, the stench was organized by the CITY (it smelled there pepper) and KURNIK! Three curls and jocks! On the territory of the hotel on the first line, the road itself is the earth

Plus to the hotel (those who were honored):
- Animatori tried. With the content of the passive publication, the stench really helped people steadily go to rank yoga, aqua-aerobics, zmagannya and rozvagi. In a modern hotel, I have never bothered to play, but the animators were given an organisation desire.
- The hotel staff knows the difference between Ukrainians and Russians. Ukrainian mova є the fourth mova in the hotel (the order of English, German and Russian). The stench didn’t grow yet, but at least it was “good wounds / day / evening”. Animatori found a few Ukrainian phrases and I know that Lviv, Odessa, Kiev and Kharkiv are all Ukrainian places, not Russian ones. Bilya bagatokh hotels hang the Ukrainian ensign, order with the Russian, Nimetsky and ensign of the European Union.
- If you don’t tense up in a short time і hit on the beach і the sea, then you can relax and go to the pool for another day.
- For the hotel, take a minibus (number 50) Konakli-Alania. Kintseva Zupinka - bilya bazaar in Alanya. The price for a trip is 1 Euro, or 1 dollar, or 4 Liri. Waters are privy, they get rid of the skin lash, which is worth the route and food, where you go straight. Know all hotels on the route. Deliver and deliver. It's a good opportunity for inexpensively getting to normal shops with normal prices, taking a walk around Alanya, taking pictures, purchasing. That і just get closer to the culture.
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The staff is more than friendly, Inga worked with us on the check-in, a wonderful, responsive, contact girl, despite a bunch of negative ratings about her in the reviews. NO extortion, offered 2 rooms to choose from, chose building E, 1st floor with a view on the pool and children's playground - we were very satisfied. During the rest they turned to her a couple of times on trifles - no ... a problem, EVERYTHING was solved quickly and without delay. Rest on the territory: we liked everything, a lot of entertainment for the child (granddaughter is 7 years old), - the child is enough to screech! kids and adults alike, evening shows are just SHINE !!! Diverse, interesting, fun! Food: a wide choice, but finding something to your taste is sometimes difficult ... Meat is so-so, vegetables, salads, side dishes - no complaints. Baking - so-so, maybe. For fruits - everything is fine, watermelon-melon ALWAYS, plums, apples, peaches-nectarines, pear ... Bars are also OK, what's big, what's on the beach, what's in the restaurant - great. Once again, I repeat about the GOODNESS of the staff - ALWAYS and EVERYWHERE: smiling, polite, helpful, very nice to relax in such an atmosphere. Maybe a little messy, just returned yesterday, but if we still go to Turkey -% 90 - to "TURTASH"!
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Good day! I rested in the hotel in July 2016. and in July 2018. When we checked in, it turned out that there were no places. We were settled for a day in Palmiras 5 *. It can be said that we were lucky, others got a terrible 3 *. When relocating as a bonus, wine and free internet in the room. We lived in building E. Behind the building there was a "zoo" - every morning a rooster crowed. Cleaning you can say was. T ... the territory is clean, the pools are clean, the garbage is removed. The beach is dirty. They stole a new soccer-themed towel. Nutrition is a separate conversation. In comparison with 2016, there were 3 types of delicious soup, now 1 is not tasty, there was trout and chicken on the grill every day - now 1 time in 7 days on a Turkish night, sometimes there was mackerel and 1 time lamb. Meat could be found among stewed vegetables, fruits: watermelon, melon, apples, pears, plums, oranges every day, cherries and apricots 2 times. There is a queue! In the afternoon, scones are baked, at the beach bar, pizza from the same dough. Only Germans are served in the restaurant. I specially took a tour to this hotel. This time I didn't like it. I rested with my son 11 years old and a friend. The hotel has deteriorated a lot. I won't come here again. There are no complaints about the tour operator Anex.
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It takes 2.5 hours to get from the airport to the hotel. The hotel is located in the village of Konakli. There is a six-story building and a two-story one. 98% of the rooms have a sea view, so there is no need to pay extra for the view. Russian-speaking tourists are accommodated in both kopus. I read a lot of reviews, was afraid that they would be settled in some kind of ugly room and agreed to a surcharge for the proposed "improved ... th "room. Now I think that at first it was necessary to move into the" normal "room, look. Most likely it would have turned out to be the same" improved "one.
As for the lack of soap and shampoo in the shower: there really are no bottles or bits of soap, but containers with liquid soap are attached to the wall above the sink and in the shower - you can use it both as shampoo and how to use soap - at least get dirty.
There are no problems with cleaning, they are cleaned daily and towels are changed every other day, although we practically did not tip.
The remote control from the air conditioner was in the room and we did not pay any deposits for it.
There are no shelves in the closet, but there is a chest of drawers with six spacious drawers, which is much more convenient.
There were no problems with food and drink either: if you want plain water, there are coolers everywhere, if you want coffee, cappuccino, latte - there are vending machines in all bars on the territory of the hotel - come and drink around the clock. If you want ayran, a separate machine works during the day. Lovers of beer and wine will not be offended either.
By the way, I was waiting for everything in the restaurant, well, when someone would pour wine into a plastic cup - I didn't wait)) - they only poured it into glass glasses. I was very pleased that along with the ugly Turkish sausages that no one ate, almost all the time there was meat or grilled fish and a lot of fresh and stewed vegetables.
They did not take excursions from the guide - outside the hotel territory in local travel agencies the same programs, all tours are insured (if something happens to you and the travel agency is guilty of this - they will simply take away their license) but half the price and do not lie like that, as a guide in a hotel, who, for example, said that it takes 4 hours to get to Pamukkale, although in fact it turned out that it was 6.5 hours, etc.
As for the attitude of the staff: it was after talking at the reception that everyone got the impression that everyone wants to make money on you. But the rest of the staff are very nice people. When they see a benevolent attitude towards themselves, they answer the same. Yes, they also told us that among the staff there are those who invite girls out on a date and at the same time argue with others for money - will they go or not, they will kiss or not and be sure if there was something yesterday - today the entire staff is already talking about it hotel knows)).
The animation is also good, every other day, clowns, magicians, acrobats, dancers are not boring.
The entrance to the sea from the shore is really not very much - there are a lot of boulders, you can hit hard - that's why we went down from the pier. Or we went to Alanya to Cleopatra Beach (travel by minibus is $ 1.5, the driver can tell where to get off).
As for the questions that arise during the rest: what to buy, where to go, what to see, where is cheaper, what is better, we asked the Russian-speaking sellers - often these are "ours" - Uzbeks, Kazakhs, Azerbaijanis - they will prompt everything.
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Excellent hotel! Large, green, well-groomed area. Nice, cozy, clean rooms. Friendly staff. As many as 8 pools! Varied food and always fresh. Respect to animators! In general, if to Turkey, then only to your beloved Turtashik!)) ...
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We returned a couple of days ago and I can't forget those magical days in this hotel. Friendly and helpful staff, always interested in how we are doing, I will note that there are a lot of them and everyone fulfills their duties. Any of our questions were solved without problems. I'll put 5 points on food, I didn't have time to taste everything, drinks are a good choice, wine is delicious ... that is, especially white, beer is not diluted. The territory is gorgeous, green, tidy, clean, everywhere there are benches, hammocks, a lot of sun loungers, and besides, if, well, suddenly the staff serving this territory does not get it, in any case it was so for us .Animation is a separate topic, just excellent, so much laughter, I even pumped up the press))) show with fire. It is worth noting the children's animation, it was also interesting. who love peace and quiet, so the hotel is considered to be a more family option. But we two young couples arrived with this calculation, did not want Russian partying, to the blue knee. True, we met Russian guys, very cute and humorous. The presence of two pools is a huge plus , in one show there is a program during the day - water aerobics, music, everything for young people, another rest-relaxation !! By the way, about the rooms: cleaning every day, clean ironed bed linen, a towel nce in the form of hearts))). What bothered me a little was their huge interest in money, that is, you have to pay for any movement, while the staff simply did not perceive small amounts, in particular, this concerns bars! Just do not pay attention and keep the mood on high. Special greetings to the administrators, they are very caring)) I wish the hotel prosperity, keep its service up to the mark, and the same smiling, positive guests from St. Petersburg !!
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Rested in this hotel in mid-May. The hotel is good, the territory is beautiful, large. The hotel is suitable for families with children, of whom there are a lot of them. For children, there is animation every day, games, there is a slide with a swing. When we rested there, there were a lot of elderly Germans in the hotel. Therefore, all the animation was in German. By the way, due to the fact that ... then the hotel was really only pennies, then there was no one to carry out the animation with anyone, and no one went to discos. The disco starts at 12 o'clock in the morning, which is also inconvenient. You have to wait for it, there were times when you come to the disco, there is an empty dance floor, and the disco then slowly turns off. The situation is the same in neighboring hotels, all because the beginning of the season. Tours were taken at the hotel. Russians are settled in low-rise buildings near the pool. We wanted to move into a 6-storey building overlooking the sea. They promised to relocate us, but in the end they didn't even relocate us for money. But then we were only happy, because only Germans lived in the 6-storey building, and there is nothing to do there. They have their own pool, and there is always deathly silence. There is a summer garden disco a kilometer away. All other discos in Alanya. After 12 o'clock at night a taxi doubles in price. We rented a car for 50 bucks without deposit. Probably in a season the situation is different there. Have a great rest!
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