To your attention a hotel Gran Bahia principe Tulum 5 * (Gran Bahia Principle Tulum), Mexico - prices, booking, detailed description, photos and reviews of tourists.

Lovely hotel Gran bahia Principe Tulum 5 * includes an equally magnificent complex of hotels on the coast Caribbean Riviera Maya and positions itself as an eco-hotel, part of the Eco-Bahia Foundation. Guests of the hotel can use the infrastructure, as well as the territory of the whole complex, with the exception of the territory of GRAN BAHIA PRINCIPE SIAN KA "AN DPC, buffet restaurants, some bars and a la carte restaurants of other hotels of the complex. Gran Bahia Principe Tulum Hotel is different beautiful rooms and quality service. The complex is built in a very interesting style, the architectural concept is embodied in the national color, the paths and buildings of knowledge are made of reed, marble, wood, natural stone. The landscape of the hotel, surrounded by the "Mayan pyramids" sets the final accents in this a harmonious picture An extremely pleasant and charming hotel.

We recommend the Gran Bahia Principe Tulum 5 * ( Gran Bahia Principle Tulum) for a variety of categories of tourists, everyone will find here their advantages and attractions for recreation. Families with children are attracted by the ideal entrance to the sea and the good animation program. Young people celebrate an interesting evening program and a disco. Couples in love are simply delighted with the beauty of nature, and the territory of the complex is huge, there is where to hide from prying eyes and be alone. In addition to everything, Bahia hotels have always been famous for their excellent food and first-class service.

Gran Bahia Principe Tulum 5 * on map

Hotel complex Gran Bahia Principe Tulum 5 * is located on the shore of a private beach in the town of Akumal. Tulum is about 18 kilometers, Playa Del Carmen is 35-40 minutes away, a transfer from Cancun airport takes about 1 hour and 20 minutes (10 kilometers). Not so far from coastline there is a coral reef.

Services in Gran Bahia Principe Tulum 5 *, infrastructure

Numbered in Gran Bahia Principle Tulum

Hotel complex Gran Bahia Principe Tulum 5 * ( Gran Bahia Principle Tulum) consists of three-storey villas with 18 rooms each. In total, the complex offers 858 rooms of various categories to accommodate tourists.

• JuniorSuiteSuperior, area 34 m2, 36 rooms, double bed, living room area with sofa, jacuzzi;
• Rooms Superior, 498 rooms with an area of \u200b\u200b31 m2, two single or one double bed;
• 252 rooms Club haciendaidentical to the Superior category numbers, club privileges;
• 48 rooms JuniorSuiteClubHacienda, area 37 m2, living area with sofa, two single or one double bed, jacuzzi, club privileges.

There are also 2 Club Hacienda rooms and 12 Superior rooms, equipped for people with disabilities... combined rooms - 28 club superior and 62 standard superior.

Safe in rooms is paid (key, $ 4 per day.

Learn more about the Hacienda Club benefits

Separate reception desk, separate pool for club guests, own club restaurant, fresh press and Internet in the Club House, by appointment 4 dinners in a la carde restaurants, bathrobes, slippers, beach towels, room preparation before bedtime.

Room equipment:

• Ceiling fan, central air conditioning with individual remote control in the room:
• tV, telephone, ironing board and iron, safe;
• a set for tea and coffee, a mini-bar is updated daily and free of charge;
• the bathroom has built-in mirrors, hairdryer, bath accessories;
• all rooms with balconies;
• daily cleaning, linen is changed three times a week.

Infrastructure Gran Bahia Principe Tulum 5 *

Very picturesque territory and developed infrastructure at the Gran Bahia Principle Tulum 5 * hotel will make your stay as comfortable and exciting as possible.

For guests of the complex are open:

• Three outdoor pools, a pool with a jacuzzi for club guests;
• Three children's pools (0.3 meters deep);
• Meeting room for business people;
• Doctor's call;
• Laundry and dry cleaning services;
• Beauty salon, SPA;
• The shops;
• Currency exchange office;
• Wireless Internet is available in the lobby;
• Sports hall, tennis courts, sports grounds;
• 5 restaurants, 8 bars, one of them has a disco.

The hotel accepts bank cards of various international payment systems (Visa, American Express, Master Card) for payment.

The hotel does not accept tourists with pets!

Entertainment in the hotel

Bahia Principe Tulum tries to keep the guests busy and entertained around the clock, sleep is, of course, allowed, but not during the day and under a palm tree in a state close to hibernation. The hotel has all the conditions for an interesting and full of impressions rest.

• Sports activities on land and on water;
• Animation program, contests, dances, smiles;
• Evening entertainment show;

Disco from 11 pm, guests under 18 are not allowed!

Service for children at Bahia Principe Tulum

AT hotel Bahia Principe Tulum operates a kids' club for children from 4 to 14 years old. All crumbs in the club can be in the presence of an adult. There are also 3 swimming pools, a playground, a menu in the restaurant and high chairs, a cot on request, a nanny on request and for a fee.

All inclusive concept at Bahia Principe Tulum

The Bahia Principe Tulum complex operates on a well-established all-inclusive system, which includes extended meals without restrictions and a large selection of drinks, free of charge.

The main restaurant in Yucatan offers buffet meals, a la carte restaurants (Brazilian and Mexican) are open by appointment, the Hacienda restaurant is open only for club guests. There is also a restaurant for a fee - Don Pablo, here I offer the author's exquisite cuisine.

Seven bars work on an "all inclusive" schedule:

• lobby bar Akumal from 10:00 to 12:30 in the evening;
• Plaza Mayor from 22:00 to midnight;
• Broagway from 9 pm to 11 pm;
• La Isla, El Cargrejo, Las Caracolas (poolside bars) from 10-30 to 6 pm;
• Sport-bar is open from 6 pm to 11 pm;
• Disco La Rancerita is open from 23-3 to 2 am, for a fee.

Beach of the hotel Gran Bahia Principe Tulum 5 *

The hotel complex Gran Bahia Principe Tulum 5 * is located directly on the first line. the beach is sandy, well equipped and all beach equipment is provided on an "all inclusive" concept. The entrance to the sea is very good, sandy, child-friendly. There is also a coral reef not far from the coast.

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We were in Mexico for the first time, after a vacation, I can immediately say that if I get together again, it will be a hotel, most likely in Cancun itself, and most likely only for breakfast. Because sitting only in a hotel, except for the sea, is no different from Turkey, except that in Turkey more fun ... Before Playa del Carmen we took a taxi, of course the hotel is far from interesting places, you won't hit it. In general, to save oneself either on excursions, or to go on their own, but for this then, one does not have to climb so far. Check-in: I've never seen this. We had private transfer , we arrived there was no one, filled everything, put on bracelets and said to come at 3 o'clock, not earlier, well, that's understandable, ok. Then they walked past the reception and the horror, a huge queue and everything to one person, for a family of 15-20 minutes, just trash. Then we saw it many times, it’s a very long time to wait, why they don’t allocate additional people during a mass arrival, it’s not clear, well, the truth has never seen this. Everyone is tired, children ... There are not many places at the large reception, they sit on the steps. We were lucky that we didn’t stand like that ... Then at 3 o'clock I came up, I don’t have to stand, I asked if the room was ready, they sent gestures to the right of the reception desk and there was an attraction of unprecedented generosity, the whole crowd of guests surrounded this table and the girl took the cards and shouts the first name, last name, lotto, Russian surnames are difficult for them, plus the hustle and bustle, noise, in general, I did not hear myself, we are waiting for them to go around again. paving stones, pleasure is not pleasant, you will remain without wheels. As a result, we arrived at a typewriter that was going to Akumal, we were dropped off on the way .. BUT none of the cards opened the door, we had to go to the reception again. The friendliness of the staff smoothes everything out, they try, but it can be seen that they cannot do otherwise. Rooms: all the same, only two categories and not very different, we lived in the 6th villa, on the 1st floor, there was no smell of dampness, but perhaps because the air conditioner did not turn off at all. The mattresses are comfortable, the sheets are not elastic, and therefore in the middle of the night, you are already sleeping on the mattress ... Well, if someone is spinning at night. The bathtub is on the verge of being repaired, but everything works, the towels were constantly put on, the old ones were not taken away, as a result, about 30 pieces accumulated .. But that's better than nothing. The main point is the sockets, or rather their absence next to the bedside tables. The socket was where the suitcase was put on the shelf and behind the cabinet, where the kettle was to be stuck. In general, it is not convenient, at night, to put the phone on, you had to get up, in general you will not fall asleep with the phone, otherwise in the morning there is a fight for the charging wire .. Everyone has already written about the safe, carry only the key with you, the piece of iron itself remains in the safe, losing dollars. Food: it is somehow good in places, but somehow dreary, well, yes, you won't be hungry. But I could not help but compare with the Dominican Republic, maybe the hotel was better there ... Probably I liked it several times and that's it. The service is strange, there are a lot of staff at breakfasts, there are fewer at lunch, and at dinner there are not many at all, maybe they are taken to the alacart, in general, only the tip solved the issue, they then remember who gives, and they come up to that themselves, without looking for a waiter. For dinner, men with open hands are not allowed, only a T-shirt, shirt, etc. I saw how a man in a T-shirt was not allowed on crutches. For lunch, breakfast does not matter what .. There are no fresh juices, there are strongly diluted and very sweet, stand on ice in jugs. Of course, there was not enough good juice for breakfast. The cocktails are delicious in the bars. Show, this is a separate song, well, quite melancholy, they are also repeated. Then live music and at 23.00 lights out, everything is turned off, the bar is closed. It's time to sleep ... Pools: it is immediately clear that the hotel has been built for a long time, since there are absolutely no corners in the shade, just a big hot puddle, more modern hotels pay attention to this, some kind of landscape buildings, trees. It is absolutely impossible to be in such a sun .. The sunbeds are all busy, and it is with such characters who do not spend the whole day there, unlike their towels, the umbrellas do not move and therefore there are also problems with the shade. Sea: I read the reviews and thought that everything was not so scary, no, scary. You can go to the sea in several places in total, the best is the beach where the residents of Koba are taken, next to the water activities, here you can go, although there are stones there, be careful, the depth is chest-deep, and we sat there ... the beach where 18+ is better, but don't children need nice beach? in other places there are stones, I would even say rocks, you will break your legs. If the hotel had cleared everything, the situation would have been completely different. The sun loungers are already occupied by 10, everything is scattered along the beach, but the sun lounger turns out and the entrance to the sea is far from each other. Algae are constantly cleaned both in the sea with nets and on the shore, it was clean, pontoons save. Conclusion, sitting in a hotel is boring, moving around it is not always comfortable, there are few areas in the shade, well, and generally cozy corners. It is doubtful to fly 12 hours for this, if it were not for the business class, I do not know at all how it would fly back ... Probably it was this hotel that let it down, but it's her own fault, you need to study it more carefully.…

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Date of stay: July 2019

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Reply from: 3 weeks ago

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Dear Guest, First of all thank you for your comments about your stay at Grand Bahia Principe Tulum, Riviera Maya !! We truly understand your review and appreciate the opinion that all of our present and future customers may have. We thank you for letting us know your observations and we sincerely regret for have not met all of your expectations. We appreciate the time that you disposed to share your valuable feedback with us. We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Please do not hesitate on contact us at [email protected] Our best regards! Tania Velázquez Grand Bahia Principe Tulum

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In the hotels of this chain, we rest constantly. Last year we took a koba, but it is on the second line and this year the price for them was almost the same, so we decided to settle closer to the sea. I did not write a review about Koba, but the hotels are almost the same. A huge plus of the hotel is that you live like in the jungle. There are places almost untouched and a lot of different animals. These are mainly raccoons, noses, iguanas. Moreover, animals can say tame people are not afraid. Despite the fact that the territory is large, getting anywhere is not a problem. Comfortable cars drive along the routes, you don't need to wait long. The highlight of the rest in this complex is the presence of a dolphinarium where you can not only watch the performance of dolphins, but also swim with them. The show itself is free, but swimming with dolphins is already for a separate payment. But the thrill of it is worth the price. The only serious complaint about the hotel is its beach. When entering the water there are stones and few will like it, but we knew about the beach from the last time, so I don't consider it a minus for myself. The main thing is that no one interferes with a lot of space and there are a lot of sun beds so as not to occupy. And there are not very many waves, because there are breakwaters from the waves. And on the beach there is a bar there and you can eat so as not to run to the hotel. In general, this is not a problem, but still) The food is of the same level as in the kobe here, too, everything suited us. In general, what is there, what is there, compared to other hotels of the same price, the food is very good) Alcohol is also ok. This year, what kind of animation we were not particularly interested in, we just wanted the beach and the warmth, and even travel on excursions. We found a wonderful guide last year, his name is Yuri Schepkin, he is our compatriot. He speaks Russian accordingly. Conducting and organizing excursions top class! And cheaper than renting from a hotel. You can find it through the VKontakte social network by name. Well, I will end by praising the numbers too. Well, more precisely ours) Everything is in very good condition, everything you need is the only one for the Internet fee, a separate one, however, as in the last hotel of this chain. But overall I liked this hotel better!…

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Date of stay: April 2019

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Response from OnlineReputationTul, Reputation Online at Grand Bahia Principe Tulum

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Dear Guest, Thank you for choosing our beautiful hotel for your holidays in Mexico, we were much honored with your visit! On behalf of our entire team we want to thank you for choosing our hotel as your holiday destination. We appreciate your preference. Thank you for taking from your valuable time to share the positive aspects from the services you enjoyed while you were with us. We all hope to welcome you back very soon, to pamper you as you deserve. Please do not hesitate on contact us at [email protected] Our best regards! Tania Velázquez Grand Bahia Principe Tulum

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The hotel corresponds to the level of the Grand Bahia chain. We knew where we were going. The beaches in Yucatan cannot be compared to Varadero. Therefore, if you want a more normal entrance, then this is the left border of the hotel, looking at the sea. The road from the airport was long, so we got back by taxi. AT Mexico flew mostly to plunge into local flavor... Almost every day we went on excursions through a local operator. For the hotel, the service is on par (Mexicans are lazy by nature), food too. Many animals run around the territory. Most of the vacationers are Americans, Canadians, French and Argentines. Will come back to this hotel, rather no than yes.…

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Date of stay: January 2019

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Response from OnlineReputationTul, Reputation Online at Grand Bahia Principe Tulum

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Dear Guest, First of all thank you for your comments about your stay at Grand Bahia Principe Tulum, Riviera Maya !! We truly understand your review and appreciate the opinion that all of our present and future customers may have. We thank you for letting us know your observations and we sincerely regret for have not met all of your expectations, We appreciate the time that you disposed to share your valuable feedback with us. We hope you give us a second chance to restore your confidence in our resort, it would be wonderful to host you again. Please do not hesitate on contact us at [email protected] Our best regards! Tania Velázquez Grand Bahia Principe Tulum

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Good morning! After a long flight Samara-Moscow (7 hours of waiting for the plane at the Moscow airport), then Moscow-Cancun, we landed 🛬, we were met by Mexico 🇲🇽 with rain and it was wonderful! The trip from the Airport to the Grand Bahia Principe Tulum was about 2 hours. Last year, I was in the Dominican Republic in this chain of hotels, I really liked the number of rooms, so this year I chose this chain. Hotel 🏨 5 stars, isn't it !? I go into the room ... oops ... no slippers and bathrobes I go to the reception with a request to help me in this situation, to which they threw up their hands and said that they could not help. In general, the hotel is not bad. I had to do self-service, food 🍽 in Mexico is more varied by 5, the animation, unfortunately, by 3, somehow did not catch on ... The area is well-groomed, a la carte restaurants, visually similar to one another, but they cook 👍🏼😋, just super, really liked it !!! There are very few Russians in the hotel, mainly America, Argentina, France ... I would like to note the disgusting work of Alexey's Anextour tour at the hotel. I sold Excursions and dosvidos ... I sent them to Selvatica Park, without warning who would take them back, at what time, that there is a cola that costs 4 dollars and you need to take food with you, etc., that this Excursion is located 3 hours from the hotel, maybe there was no point in going, because in the Dominican Republic, I was in the same park and told him about it several times ... The disregard at the Anextour hotel, but the guys who led the excursions are beyond praise👍🏼 Always went to a meeting, waited for tourists when they could not tear themselves away from supermarket, afraid not to buy tequila as a gift. Well done !!! Mexico 🌊🌴🇲🇽, thanks for unforgettable vacation, for the emotions and care about us, Russian tourists! 👍🏼❤️…

Riviera Maya, Mexico

Hotel Grand Bahia Principe Tulum

8

The Grand Bahia Principe Tulum offers its guests comfort, superior service and leisure. The hotel is a complex of buildings surrounded by gardens and parks, where it is very pleasant to walk. You can sunbathe by the pool, pamper yourself with spa treatments, massages or visit the beauty salon. The beach offers water activities, diving and windsurfing lessons. You can play tennis, darts, volleyball, do aerobics, or go cycling. Assistance is provided in organizing excursions, entertainment programs, discos and other events. Infrastructure includes parking, shops, laundry and everything you need for a great holiday.

Grand Bahia Principe Tulum on map

The hotel is located in a picturesque area, next to the sea and a sandy beach. The airport is about 100 kilometers away.

Rooms at the Grand Bahia Principe Tulum

Rooms are spacious and comfortable with Mexican décor and modern furnishings. They have the weight of the convenience: bathroom with hairdryer, telephone, air conditioning, TV, iron, coffee maker, safe, minibar, wireless Internet and other amenities. A balcony or terrace allows you to admire the surroundings.

Superior rooms are designed for 3-4 people, there are 3 dinners available in the à la carte restaurants.

Junior Suites Superior - with Jacuzzi in the bathroom, 3 dinners are available in the à la carte restaurants.

Superior Club Hacienda rooms are more elegantly decorated, with a welcome cocktail, fresh newspapers, separate reception, private pool and restaurant, 4 à la carte dinners, bathrobes, towels and other perks.

The Junior Suites Club Hacienda have the same club privileges but are more spacious and include a Jacuzzi.

Restaurants, bars

The main restaurant of the Yucatan Hotel offers buffet-style dishes of world cuisine. Theme nights are held.

Don Pablo Restaurant will delight you with modern fusion cuisine.

Tequila restaurant will introduce you to local cuisine.

Beach bars, lobby bars and others offer cocktails and other drinks.

Pools

An outdoor swimming pool with sun terrace will delight you on a hot day. There is an area for children.

Hotel services

• parking
• safe at the reception
• laundry
• dry cleaning
• score
• currency exchange
• Wi-Fi

In the room

• room service
• phone
• tV set
• plasma or LCD TV
• satellite or cable TV
• Wi-Fi
• paid minibar
• set for tea and coffee
• paid safe in the room
• bathrobes, slippers
• central air conditioner
• individual air conditioner

Entertainment

• animation
• live music
• darts
• fresh newspapers

For kids

• playground
• animation for children
• children's swimming pool
• cot

Sport

• sports / gym
• tennis courts
• table tennis
• bike rental
• aerobics
• beach volleyball
• non-motorized aquatic species sports
• motorized water sports
• scuba diving lessons
• golf
• basketball
• football

health and beauty

• barbershop
• cosmetic procedures
• sun terrace
• fitness Centre
• sPA-center
• jacuzzi
• massage
• sauna

Beach at Grand Bahia Principe Tulum

First line of the beach. Sandy beach, belongs to the hotel.

The hotel is located in the Riviera Maya, 25 minutes' drive from Playa del Carmen and 20 minutes from Tulum. Distance to international airport Cancun is 100 km (1 hour drive). Nearby hotels: Grand Oasis Tulum, Luxury Bahia Principe Sian Kaan.

HOTEL INFORMATION

The hotel was opened in 1999 and is regularly renovated.

The hotel accommodates guests with reduced mobility.

Bank cards are accepted for payment: Visa, MasterCard, AmEx.

Beach

Own sand beach is within walking distance from the hotel. Wide beach strip protected by a coral reef. Sun loungers, umbrellas, beach towels - free of charge.

Infrastructure

• main restaurant with international cuisine
• 3 themed restaurants with Mexican and Brazilian cuisine
• 5 bars in the hotel lobby and by the pool
• 3 outdoor pools
• the shops
• disco club
• amphitheater
• conference hall

No Russian speaking staff.

Pets are not allowed at the hotel.

ROOMS

The hotel has 978 rooms.

The rooms are equipped with: two large single beds or one large double bed, balcony or terrace, TV with satellite channels, minibar (water, soft drinks, beer - refilled daily), air conditioning, ceiling fan, safe (free of charge), telephone, iron , coffee maker, bathroom with bathtub or shower, hairdryer, toiletries, iron and ironing board, extra bed (sofa or folding bed 190 * 90 m, on request).

Housekeeping: daily.

Linen change: daily.

Change of towels: daily.

Floor covering: ceramic tiles.

• Superior room - room area 31 sq. m, bedroom, bathroom, balcony / terrace, max. 3/2 + 2 persons, garden / pool / sea view
• Junior Suite Superior Room - room area 34 sq.m, bedroom, sitting area with sofa, bathroom, whirlpool bath, balcony / terrace, max. 3 + 1 persons, garden and sea view

Connect numbers are available.

FOOD CONCEPT

AI - all inclusive

SERVICES

Entertainment and sport

Is free

• sauna
• turkish sauna
• gym
• basketball court
• volleyball Court
• football field

Paid

• SPA-center
• massage
• jacuzzi
• cycling
• golf
• diving
• windsurfing
• water skiing
• water sports
• horseback riding
• tennis court

Other services

• Wi-Fi (free, on site)
• car rent
• laundry
• room service

Just arrived with this beautiful country, rested in this hotel in the middle of March. I liked the hotel in all respects. good number, there were three of us. There was a room with three huge beds, the buildings are arranged so that when you go out to the balcony you do not look out the windows of the neighboring building. … More ▾ We just arrived from this beautiful country, rested in this hotel in mid-March. I liked the hotel in all respects. We settled in a good room, there were three of us. We were given a room with three huge beds, the buildings are arranged so that when you go out onto the balcony you do not look at the windows of the next building. The guy who cleaned our room, every day surprised us with his handicrafts from towels, we were eagerly waiting for his new works, smart girl, we were happy to leave him a dollar, and the guy always put us extra towels and a bunch of shampoos, gels and body creams. The territory is very large, we could safely visit and use the restaurants of two more hotels of this chain, trains run between the hotels and it is written on them which hotel they are going to, do not hesitate and stop. a good-natured driver will always answer you where he is going, and near the reception, when they arrive, the drivers say where the locomotive will go. There are many different animals on the territory of the hotels, when we went out onto the balcony, every All day long, funny agouti ran and played in the clearing, raccoons and noses often came to the restaurant, which could be hand-fed, and beggars raccoons were constantly on duty in the night cafe, I fed them with great pleasure))) There are almost always pelicans on the beach and pink flamingos fly by. There are a lot of monitor lizards, they just bask in the sun everywhere. The sea and the beach are beautiful, since the sea is mainly with waves, the breakwaters make it possible to swim calmly, but if you are too small, then go behind the breakwaters and swim there. We are so we went to a beautiful lagoon, it is to the right of Tulum, but it takes about 20 minutes to walk, go through the whole beach and further along the pebbles and around the bend a beautiful lagoon, where there are no waves and wild beach , you swim for your pleasure without breakwaters, you can also go to the left of the hotel, there you can swim against the villas without breakwaters and jump on the waves. About the weather, I can say that it is very changeable, there may be clouds for half a day, and then clear sky and bright sun, it can also rain down and get colder, and in the morning there is a clear sky again, the wind was always there, but nothing darkened our rest, such a bright and beautiful country. After a day we went on excursions, I tour. I found the agency at home and comparing prices from Coral, who met us, I took from those I found, you can go to Playa del Carmen and there are many tour agencies, their prices are even lower, but the groups will hardly be Russian, but we are all the same we decided to go with ours and there were mini groups, and not a huge bus. We visited Chichen Itze, Coba, Tulum and swam in cenotes, in Tulum, of course, you can go yourself, but it was more convenient for us with the excursion and we immediately visited Coba. the whole day spent in Shkaret park. The park itself did not make much impression, but the evening performance overshadowed everything, amazing ... I strongly advise you not to spare the money and visit the Coco Bongo disco, you can order tickets at the hotel, but we took from those who had excursions. The disco is just a delight and a positive charge, we took VIP seats, they cost $ 135, you can sit and watch the show from the third or second floor and you can also dance there, drinks are always included in the price. If you take a simple ticket, you will be downstairs with the whole crowd, and to be honest, there are a lot of people downstairs, like herrings in a bank and there are no places to sit there.In Playa Del Carmen, go on your own, go out on the road and the minibuses stop by themselves, they cost 3, 5 dollars. one way, it is more convenient to pay in pesso, go to the terminal and ask how to get to 5 avenue, it is nearby and you find yourself on a street with shops and cafes, it was not enough for us to get around everything in one half day and we came several times. The souvenirs are all very colorful and bright, you can buy in Chichen Itza, there are many of them and bargain, in other things you can bargain everywhere, There are even more of them in Playa del Carmen and basically we bought everything there, also there is Hacienda near the hotel, there is a bazaar and go to its territory and there are many shops and cafes, but in Hacienda the prices are more expensive, and in the bazaar, near it, you can bargain well. The food at the hotel is good, we were satisfied, in the morning there is champagne, you can walk around and pour as much as you want, and then take it and all other drinks in the hotel bars, also tequila, 6 types, come and pour it all the time, come and pour, ice cream every day different types, rolls, sushi, every evening, but they are not very tasty. , a lot is designed for Americans, there are always hamburgers, collect and do whatever you want)) There is a children's table in the restaurant, you will find normal food for the kids, they also make mashed potatoes. In general, as with Mexico and the hotel, we were satisfied, I can this hotel recommend to everyone.