Nordwind luggage conditions. Nordwind Airlines suddenly has bagless fares. Air fleet NordWind

Free baggage allowance

According to current regulations The airline has established the following free baggage allowance:

Economy class:
Adult passengers - 20kg + 5kg hand luggage;
Children (up to 12 years old) - 20kg + 5kg hand luggage;

Premium tourist:
Adult passengers - 30 kg + 5kg of hand luggage;
Children (up to 12 years old) - 30 kg + 5kg hand luggage;
Infant (up to 2 years old) - 10kg + 5kg hand luggage + folding stroller.

The size of one piece of checked baggage in the sum of 3 dimensions must not exceed 160 cm, the weight of one piece of baggage must not exceed 32 kg.
On flights on the routes Yekaterinburg-Punta Cana and St. Petersburg-Cancun, the baggage allowance is 15 kg. Hand luggage - 5 kg in economy class, in business class - 20 kg + 5 kg hand luggage.
Excess baggage in this direction is strictly prohibited!

The cost of overweight oversized baggage is estimated at the airport at check-in and baggage drop-off.

Each Passenger, with the exception of children under 2 years old, has the right to carry baggage free of charge in accordance with the established norms.

The free baggage allowance is 20 kg regardless of the flight route.
At check-in, the Passenger is obliged to present for weighing all things carried by him, with the exception of items that he may need during boarding, disembarking or in flight:

• coat, fur coat, raincoat or plaid;
• holdall;
• book, magazine, newspaper;
• medicines, personal hygiene items;
• handbag or folder;
• food for a child in flight;
• baby cradle for a child up to 1 year old;
• umbrella or walking stick;
• a folding chair (wheelchair) of a disabled person, etc .;
• diplomat / briefcase;
• amateur photo and video equipment,
• bouquet of flowers;
• portable computer (notebook, 1ap-top).
• Regardless of the actual dimensions, the special items of the passenger specified below are considered as separate pieces of baggage with the sum of three dimensions 135 cm:
• sleeping bag; backpack, knapsack or hiking bag; one pair of skis with accompanying equipment; golf bag; bike; one pair of water skis; fishing equipment; sports equipment (bow, crossbow, sports arrows) and related equipment, weighing no more than 5 kg; a musical instrument, the length of which does not exceed 100 cm.
• Free baggage allowances do not apply to:
• on the Passenger's belongings, regardless of their name and purpose, the dimensions of which in packed form exceed 160 cm (the total size of three dimensions of each item of baggage); on the things of the Passenger, regardless of their name and purpose, weighing more than 20 kg per piece; on a TV, tape recorder, music center, PC weighing more than 10 kg per piece; for flowers, plant seedlings, food greens, dried plants, branches of trees and shrubs with a total weight of more than 5 kg; for courier mail and parcels; on animals, except for a guide dog accompanying a blind / deaf passenger.

The carriage of these items, plants and correspondence is paid as the carriage of excess baggage according to their actual weight, regardless of the number of other items of the Passenger carried as baggage.

Oversized baggage

Oversized (checked) baggage is accepted for carriage by prior agreement with the Carrier.
The weight of a piece of oversized baggage should not exceed 32kg and the size should not exceed 203cm. Baggage in excess of the indicated weight is checked out as cargo.
Oversized luggage can include: sports equipment, musical instruments, audio and video equipment, televisions, refrigerators, electric ovens, non-folding baby carriages, bicycles, armchairs for the disabled, etc.
Oversized baggage is weighed at check-in. With a mass of more than 32 kg, transportation is paid at the rate of double tariff for each kilogram of weight.
A passenger who wishes to transport oversized baggage is obliged to inform the Carrier about this when booking a seat or buying an air ticket.
If several carriers are involved in the carriage, the Carrier making the booking must obtain their consent to the carriage of oversized baggage.
Oversized baggage is accepted for carriage, provided that the dimensions of the loading hatches and baggage and cargo compartments of the aircraft allow for loading and unloading and placing the baggage on board the aircraft.
Oversized baggage must be provided with a device for attaching it during transportation to, from, and on board the aircraft.
The carrier has the right to refuse to accept oversized baggage for carriage if it does not meet the stated requirements.

Oversized baggage is not subject to the free carriage rate, the carriage of such baggage must be paid for at the excess baggage rate.

Excess baggage

The passenger is obliged to pay for the carriage of baggage in excess of the free allowance (20kg) at the established rate in effect on the day of payment for the entire carriage to the destination.

The weight of a piece of excess baggage must not exceed 32 kg. Baggage in excess of the indicated weight is registered as cargo in accordance with the rules for the carriage of goods.

Carriage of special baggage

Ski equipment

A set of ski equipment includes: 1 pair of skis or a ski board, poles, boots weighing no more than 15 kg and no more than 203 cm in size is transported free of charge if the set exceeds the weight or size according to any of the above indicators, it is paid as oversized baggage

Golf equipment

A golf set is transported free of charge if the weight of the set does not exceed 15kg and the size of 160cm is transported free of charge, if the set exceeds the weight or size according to any of the above indicators, it is paid as oversized baggage.

Water equipment (jet skis, surfboard)

A set of water skis is transported free of charge if it does not exceed 15kg and size 160cm, if the set exceeds weight or size according to any of the above indicators, it is paid as oversized baggage.

Transportation of golf clubs and athletics poles

Carriage of hockey sticks and athletics poles is not included in the free baggage allowance and is charged at the oversized baggage rates set for each of both baggage systems.

Transportation of wheelchairs

Transportation of wheelchairs with dry-charged batteries is carried out in luggage compartment Provided the battery is disconnected, the battery clip is insulated to prevent accidental short circuits, and the battery is securely attached to the wheelchair. Wheelchairs with helium batteries can be transported without disconnecting the battery, provided the battery clip is insulated.

The carriage of wheelchairs with electrolyte-type batteries is carried out in the hold, provided that the battery is disconnected, the battery clip is insulated, the battery is packed in an absorbent container and marked accordingly.

Transportation of musical instruments

Transportation of musical instruments is carried out both in the luggage compartment and in the passenger compartment.

When transporting musical instruments in the passenger compartment, the rules of carriage for baggage carried in the passenger seat apply.

Transportation of bicycles

The bike must be checked in and packed as oversized baggage. Payment will depend on the total amount of baggage carried. Transportation of a bicycle is free of charge if the total weight of the transported baggage, including the bicycle, does not exceed the established free rates in this direction.

Items and substances not accepted for carriage

• In order to ensure flight safety, the following items and substances that can cause harm to passengers, aircraft or property on board the Airline's aircraft are not accepted for carriage as baggage:
• gas cartridges and cartridges for gas pistols (revolvers) filled with nerve and tear effects; explosives and items stuffed with them, explosives, ammunition, illuminating substances and rockets; compressed and liquefied gases, gases for domestic use (butane-propane, etc.); poisonous poisonous and irritating substances; flammable solids and liquids; caustic corrosive or oxidizing materials and substances; magnetized materials; radioactive materials; briefcases and suitcases equipped with safety devices, mercury and other substances, cargo and items falling under the signs of the above substances, cargo and items that raise doubts about the safety of their transportation and can be used to set fire to, explode or threaten the lives of passengers and crew aircraft.
• List of Substances and Items Prohibited by Passengers for Carriage in Civil aircraft, established by the International Organization civil aviation(ICAO).
• biological preparations (canned blood, etc.); animals and birds, fur animals and reptiles (snakes); fish seed, bees and other insects.
• Items that, in the opinion of the Airline, by their weight, size or other characteristics are not acceptable for carriage as baggage;
• items, the transportation of which is prohibited by laws, regulations, rules and regulations of the state bodies of the Russian Federation, as well as the country to the territory, from the territory or through the territory of which the transportation is carried out.

Items and substances accepted for carriage in limited quantities

• Passengers can carry the following substances and items in limited quantities and with the permission of the Airline:
• alcoholic beverages (wine and vodka products) in intact trade packaging in the amount of 2 liters (4 containers) per Passenger; perfume, colognes in the amount of 100 ml per Passenger; medicines and toiletries in an amount not exceeding 0.5 kg or 0.5 liters per Passenger: nail varnish, hair liquid in an aerosol can, as well as refreshing liquids with an alcohol-varnish base in an undamaged factory packaging in the amount of 0, 2 liters per Passenger; lighters and cans with liquefied gas for lighters - 1 can per Passenger; medical thermometers (thermometers), no more than one per Passenger; mercury tonometers in standard cases, no more than one per Passenger; mercury barometers and manometers packed in special sealed containers; small cylinders of gaseous oxygen or air required for medical purposes; dry ice in the amount required to cool the perishable food carried by the Passenger; vinegar essence 0.5 l per Passenger; tobacco products for individual use 200 pieces.

Flight of children

The passenger has the right to carry a child under 2 years old without a seat.

Aircraft Nord Wind does not provide cradles on board the aircraft.

The ticket must indicate the date of birth of the child. A passenger accompanying a child is obliged to present a document confirming the child's age to the Airline (or to an authorized agent) when purchasing a ticket and at check-in. The child's age is determined on the day the carriage starts. The airline (or an authorized agent) has the right to verify the age of the child.

If the route is changed after the start of the carriage, the ticket is reissued at a discount fare for the child, corresponding to the status (age) of the child on the date of the start of carriage, even if the status (age) of the child has changed by the time the carriage is reissued.

Flight of unaccompanied children

A / c Nord Wind carries out transportation of unaccompanied children from 12 years old and above at the discretion of the parents and subject to the requirements of the migration services.

Passenger flights from disabilities

The carriage of passengers with disabilities is carried out in accordance with the current rules of the airline.

After a passenger with disabilities has been checked-in for the flight, the Airline must notify ground personnel at the points of transit, transfer and destination of the presence on board the aircraft this passenger.
In cases where a passenger with disabilities cannot be moved from a stretcher to a chair, the possibility of transportation is determined by a preliminary agreement between the Airline and the person accompanying this passenger.

The airline has the right to refuse to transport a patient on a stretcher if the aircraft does not have the conditions necessary for the transportation of such patients.

For passengers with disabilities, medicines, a folding chair (wheelchair) carried in the cabin, crutches are transported free of charge and are not included in the free baggage allowance.
A passenger transported with an electric wheelchair is allowed to be transported with an accompanying person, while the electric wheelchair is transported on the aircraft as regular checked baggage.

The airline provides information to the destination or transfer point, stop that there is a Passenger with a wheelchair on board. This information contains the name of the Passenger, the location of the stroller and separately located electric batteries.

In order to ensure flight safety, meet technical or operational requirements, the Airline may limit the number or refuse to carry passengers with disabilities on any of its flights, even if there is a qualified escort.

Flight of blind / deaf passengers

When transporting a blind / deaf Passenger, the Carrier must be presented with the relevant documents (pension certificate, certificate of special training of a guide dog). A blind / deaf Passenger is transported with an accompanying person or accompanied by a guide dog. In the absence of an accompanying person, the agent, when booking a seat for a blind / deaf Passenger, must notify the Airline of this fact in order to assist such Passenger during check-in and delivery to the aircraft.

When a blind / deaf Passenger is accompanied by a guide dog, the dog may be transported free of charge in the passenger cabin economy class aircraft in excess of the free baggage allowance. The passenger must have documents confirming the ownership and training of this dog, the dog must have a collar and muzzle. The passenger with the dog is placed in the back rows of the passenger compartment, while the dog must be tied to the owner's seat at his feet.

Flight of pregnant women

The flight of pregnant women is made on condition that it is carried out no later than 4 weeks before the date of the expected birth and if there is no danger of premature birth.
Information, confirmed by a medical certificate and an exchange card, about the condition of a pregnant woman must be provided to the Airline.

The transportation of a pregnant woman is carried out on the condition that the Airline does not bear any responsibility to the Passenger for the consequences for her, as evidenced by her warranty.

Transportation of animals

Animals and birds are not accepted for carriage on NordWind flights.

Aircraft fleet

• Airbus 321-200
• Boeing 737-800
• Boeing 767-300ER
• Boeing 777-200ER

Service standard for premium tourist class passengers:

• Check-in at separate Business Class counters, subject to availability, at the airport of departure.
• A varied menu. A wide selection of alcoholic and non-alcoholic drinks.
• Increased free baggage allowance up to 40 kg. Carry-on baggage - 5 kg.

Premium Tourist Class:

• The flight in the premium tourist class is the most comfortable for the passenger.
• Amenity kits are provided for passengers on flights over 3 hours.
• Passengers are provided with pillows and blankets on all flights.

Online check-in

Online check-in is available on Nord Wind Airlines flights. Check-in starts 24 hours before departure time.

Meals on flights

Flight time	Nutrition*
	Economy class	Business Class
From 0 h 00 min up to 1h 30 minutes.	Cold drinks(water)	Hot food
From 1 h. 31 min. up to 5 hours 00 min.	"Sandwich"(soft drinks, sandwich, hot drinks)	Hot food(soft drinks, aperitif, snacks, hot meal, hot drinks)
From 5 h. 01 min. until 7:00 a.m.	Hot food	Hot food "Sandwich"
From 7:00 a.m. up to 9.30 a.m.	Hot food(soft drinks, snacks, hot meals, hot drinks)	Hot food(soft drinks, aperitif, snacks, hot dish, hot drinks) + Hot food
	Hot food(soft drinks, snacks, hot meals, hot drinks) + "Sandwich"	Hot food(soft drinks, aperitif, snacks, hot dish, hot drinks) + Hot food

Nordwind Airlines was founded in 2008 as part of the major Russian tour operator Pegas Turistik (its structure includes, among other things, another airline, Ikar, operating under the Pegas Fly brand). The base airport is Sheremetyevo (Moscow). The fleet includes 24 aircraft from the world's largest manufacturers of such equipment - Boeing and Airbus. In total, they fly in more than two hundred directions. it charter flights to the resorts of the whole world loved by Russians, plus regular lines - both within the country and abroad, and also back.

General Provisions

1. On nord wind flights, hand luggage must be scanned using special equipment and screened by authorized employees at the airport of departure and (possibly) arrival.
2. Items (other than personal items) are labeled with a special "Cabin" tag. Check-in employees have the right to weigh and measure carry-on and luggage;
3. The passenger independently transfers things to the aircraft and places them in the place provided for by the aircraft design;
4. Only the passenger is responsible for the safety of items taken into the cabin, not Nordwind Airlines.

Nordwind carry-on baggage allowance

On regular flights

• economy class: 1 piece weighing up to 5 kg, regardless of the tariff;
• comfort class and business class: 1 seat up to 5 kg in the "Excursion" tariff, 2 seats up to 5 kg each in the "Promo" and "Optimum" tariffs;

On charter flights

1 piece weighing up to 5 kg. In this case, it does not matter what class of ticket the passenger purchased - the norm is the same for everyone.

There is no carry-on baggage allowance for children under two years of age who travel without a separate seat. An exception is the holders of economy class tickets issued at the "Promo" fare.

In any case, the size of hand luggage remains unchanged - 55 × 40 × 20 cm (in total - 115 cm).

Plastic suitcase size 55 × 40 × 20 cm

The figure is used by the overwhelming majority of airlines in the world and is not taken out of the blue. After all, the passenger must place an item taken into the cabin (bag, suitcase, backpack, package, etc.), or under the seat in front (not applicable for the first row and seats at emergency exits), or on a covered shelf located under the ceiling (small personal items and outerwear).

Stacking carry-on luggage on the shelf

Items transported in addition to the norm

Without charging a separate fee, in addition to the main piece of hand luggage, the passenger can carry the following items:

• a second small item (a backpack, a handbag, or a briefcase with things inserted into a backpack, a handbag, or a briefcase, including, for example, a laptop). Dimensions and weight cannot exceed the established norms, and the design must allow to safely place this item in the cabin;
• a bouquet of flowers (what exactly are its parameters - not regulated at all by the rules) of the "North Wind"
• suit in a garment bag;
• outerwear;
• baby food that the child needs during the flight;
• medicines and dietary food. As much as the passenger needs during the flight;
• goods purchased by passengers in duty-free shops. They must be packed in a certified sealed and sealed bag with a proof of purchase (receipt). The dimensions and weight of such an acquisition should not exceed the above norms for hand luggage;
• car seat, carrycot, folding stroller-cane and other restraints for a small passenger. At the same time, the dimensions cannot exceed the carrier's standards for hand luggage, and, in addition, such a device must be freely placed on the upper shelf, or under the seat in front; If this is not possible, the stroller will be taken to the luggage compartment before boarding, without additional payment
• rollators, crutches, walking sticks, a folding wheelchair and other devices used to move a passenger with disabilities physical capabilities... The requirement is exactly the same as for similar children's things - for the duration of the flight, it is imperative to place these devices on a closing shelf under the ceiling, or on the floor, under the seat, which is located a row in front.

The folding wheelchair must be checked in by the passenger. For the duration of the flight, he will be temporarily provided with an on-board wheelchair. The maximum passenger weight is 250 kg, the distance between the armrests is 34 cm.

Important! It is unacceptable to force the passage of the plane, hold things in your hands, put them in places unsuitable for this, etc.

Carriage of liquids in carry-on baggage

It is possible, but subject to certain (and very strict) restrictions. They are, however, easy to follow if you read them carefully.

1. The maximum volume of each container is 100 milliliters;
2. A partially filled container is considered full. For example, you cannot bring a 150 ml bottle, if there is even 20 ml in it. It must be checked in or left at the airport;
3. The containers should be packed in a transparent bag, which is equipped with a reusable fastener (for example, a zip-type) with a volume of no more than 1 liter.

Packages of liquids in carry-on baggage

During the aviation security control procedure, the passenger must take this package out of the bag / suitcase / backpack and put it on the scanner tape.

Aviation security control

1. Each passenger can take only 1 such package with them;

Empty containers can be transported in carry-on baggage. But if there is at least some amount of liquid, the specified requirements apply.

Note! In this case, all gels, aerosols, pasty and other similar substances are equated to liquids. These are lotions, tonics, after shave products, soft cheeses (mozzarella, ricotta, camembert, brie, melted), canned food, and much more. Therefore, in order not to say goodbye to your property at the airport, you should carefully check all liquid for compliance with the established rules.

At the same time, the presence of the original packaging is absolutely not necessary. Therefore, you can pour, for example, shower gel or shampoo from a large bottle into a small one and take it with you.

Kits of compliant bottles and a pre-set size bag with a clasp can be found, for example, in large hypermarkets, next to suitcases, locks, eye masks and other travel goods.

Additional information The volume norms do not apply to baby food, dietetic food, and life-saving medications. V the latter case may be asked to show a doctor's note.

What you can't carry in carry-on baggage

• edged weapons and firearms, as well as their imitations;
• piercing and cutting objects - knitting needles, knives and scissors (including stationery), wire cutters, tweezers;
• saws, axes;
• dangerous razors (safe electric - you can);
• corkscrews;

Note: This list is not exhaustive. An employee of the service exercising control at the airport of departure may “reject” other items if, in his opinion, the passenger can create a danger to other people, including crew members, with their help.

Overweight carry-on baggage

If the passenger wants to take with him into the cabin an item whose dimensions exceed the established norms in weight, or an additional item in excess of the prescribed amount, then he will need to make an additional payment.

• for exceeding the weight of a single piece (more than 5 kg, but up to 10 kg) - 1500 rubles for domestic flights and 20/25/30/35 USD / EUR - for flights outside Russia, or in the opposite direction, depending on the tariff zone. The list of such zones and their gradation is established by the carrier (in this case, Nord wind airlines);
• for carrying an additional piece of hand luggage (up to 50 × 40 × 20 cm and up to 5 kg of weight) - 1000 rubles on flights within Russia and 15/20/25/30 US dollars or euros - on international routes.

Note! In this case, prices in US dollars are applied for nordwindairline flights from airports located in Turkey, Jordan, Egypt, Iran, Saudi Arabia, UAE, Oman, Thailand, Israel, Mexico, China, Vietnam Cuba, Dominican Republic, as well as the countries of the Western Hemisphere. On the remaining lines between states, the North Wind uses the euro as its currency.

Transportation of musical instruments

If a guitar or other item is in a soft case and does not exceed the established limits for carry-on baggage, it can be carried in the cabin. If the excess still occurs, then you need to arrange the carriage at a separate passenger seat.

If the cover is hard, then there are no options - check it in luggage.

In 2018, Nordwind Airlines established a carry-on baggage allowance on its flights for many fares, which is the minimum allowed by Russian law. Other restrictions, as a rule, are international (but can be supplemented already in our country, by separate documents). The necessity of their implementation is not influenced by Nordwind Airlines - people who work at the airport are involved in control.

From those used by other carriers. Weight restrictions per segment are similar - up to 23 kg, but dimensions - no more than 158 cm in 3 dimensions. At the same time, Economy class coupons give the right to take on board personal items, backpacks up to 10 kg and one compartment in a special compartment, and in Economy Premium, Comfort and Business classes, register two seats, each up to 23 kg.

Having a need to transport a substantial amount of things, you should think in advance about the most profitable flight options. Payment in excess of the norm, as a rule, results in a substantial amount. Within the country, for an overweight of up to ten kilograms, you will have to add 2500, and if more, then 5000. For exceeding the dimensions: from 158 to 203 cm - 5000 rubles. and more than 203 cm - 7500. The third and subsequent segments per passenger will cost 7500 rubles. each. On international transportation, price tags are already indicated in dollars and euros, they amount to more impressive amounts, but not less than 100 conventional units.

• What is allowed to take for free? When traveling with a child, it is convenient to take a stroller, a cradle, a car seat with you. Almost everything allows you to transport sports equipment without payment (snowboards, bicycles, skis, surfboards, fishing tackle, etc.).
• For a toddler under 2 years old, for whom a separate seat is not provided, it is possible to carry luggage on board and luggage up to 10 kg.
• According to the new rules air transportation Many personal items that previously could have been carried separately for free are now included in carry-on baggage. Accordingly, their weight is taken into account. This applies, for example, to umbrellas, phones, laptops, documents in a folder. This is worth remembering. Even if today an employee of one company closed his eyes to the camera hanging on your chest, this does not mean that tomorrow you will not be asked to weigh it along with other things.

In any case, in order not to get into an awkward or unpleasant situation, be sure to first clarify the rules of transportation of the company whose services you decided to use before you find yourself at the airport.

Several life hacks for novice travelers regarding the transportation of things inside the passenger compartments of low-cost airlines.

When preparing for air travel, choosing a destination, you should take into account your needs and requirements of the carrier in advance. Often more expensive tickets, if you need to take heavy bulky items on the road, you can save finances. On selected flights, directions, general terms and Conditions may change even within the framework of a particular carrier.

general information

Passenger baggage allowed by the carrier for carriage in the cabin of an aircraft is classified as carry-on baggage and must be marked with the "Cabin baggage" tag (exceptions in the Personal belongings section) issued by the carrier and carried free of charge, provided:

• the weight of unchecked baggage does not exceed the norms established by the tariff,
• the maximum dimensions for the sum of three dimensions and for each dimension in particular do not exceed 115 cm (55x40x20 cm).

For children under 2 years old traveling without a seat, carry-on baggage is not provided, except for the "Promo" fare in economy class.

Carry-on baggage during its transportation must be placed under the passenger seat. Above the passenger seat in the lockable luggage compartment, you can place small light things and outerwear of the passenger.

The responsibility for the safety of hand luggage rests with the passenger. In the event of a break in the flight specified in transport document, when disembarking from the aircraft, the passenger must take with him the carry-on baggage and personal belongings placed there.

Currently, at the airports located on the territory of the Russian Federation, there are restrictions on the carriage of liquids, gels and aerosols in carry-on baggage. This limitation applies to: water, drinks, creams, perfumes, contents of spray cans, deodorants, toothpastes, any other similar substances. Passengers are allowed to carry the above substances on board the aircraft, but only on condition that they are packed in containers with a capacity of not more than 100 ml and packed in a securely closed transparent plastic bag with a volume of not more than 1 liter. A passenger can only take one such package with him.

Detailed requirements for carry-on baggage can be found in the section on transportation of dangerous baggage.

Information on the carriage of animals in the aircraft cabin can be found in the section on carriage of animals.

Baggage carried in a separate passenger seat

Baggage requiring special transportation conditions (for example, valuable, fragile, fragile, fragile items) may be accepted for carriage in a passenger seat in the aircraft cabin if:

• the passenger has previously agreed on this service with the airline,
• the luggage has passed a special inspection for aviation security.

The passenger is obliged to pay extra space(passenger seat) at the passenger fare (in this case, the fee for the transportation of excess baggage is not charged).

The weight of the baggage should not exceed the average passenger weight (80 kg), and the dimensions of the baggage should allow it to be placed on a separate passenger seat.

Luggage must be placed in a seat by the window and secured with a seat belt. Baggage is placed in such a way that it does not block access to emergency and regular exits from the aircraft, does not block light boards for other passengers ("smoking is prohibited", "fasten your seat belts", "exit").

The baggage carried in the passenger seat is checked in by the passenger at the check-in counter, and a separate boarding pass with the seat number is issued for such baggage. The passenger is responsible for its integrity and safety. Baggage must be properly packed to prevent damage to the aircraft cabin equipment during transportation. The baggage packaging must have a device for attaching it to the passenger seat.

Baggage delivery to the aircraft board, its lifting, placement in the aircraft cabin, removal from the aircraft board and delivery from the aircraft is performed by the passenger carrying this baggage.

Personal belongings

As carry-on baggage, in excess of the established norm and without charging an additional fee, the passenger has the right to carry the following things:

• a backpack, the weight and dimensions of which allow it to be safely placed in the aircraft cabin and do not exceed the established free carry-on baggage allowance or a handbag or a briefcase with things inserted into a backpack, or a bag, or a briefcase,
• bouquet of flowers,
• outerwear,
• baby food for the child during the flight,
• suit in a garment bag,
• a device for carrying a child (a cradle, restraining systems (devices) for children under 2 years old, a stroller and other devices), the dimensions of which are established by the carrier's rules (in terms of hand luggage), and allow them to be freely placed on the shelf above the passenger seat , or under the seat in front of the passenger seat,
• medicines, special dietary needs in the amount required for the duration of the flight,
• crutches, walking sticks, walkers, rollators, a folding wheelchair used by the passenger and having dimensions that allow them to be safely placed on a shelf above the passenger seat or under the seat in front of the passenger seat,
• goods purchased in duty-free shops at the airport, packed in a sealed (sealed) plastic bag, the weight and dimensions of which allow them to be safely placed in the aircraft cabin and do not exceed the established free carry-on baggage allowance.

A folding wheelchair must be checked in by the passenger. To move around the aircraft, such passengers are provided with an on-board wheelchair for temporary use. The maximum passenger weight is 250 kg, the width between the armrests is 34 cm.

A baby stroller *, including a cane, is carried in the hold of an aircraft as checked baggage in excess of the established allowance. The passenger can use the stroller before boarding the aircraft. The stroller must be handed over for loading in luggage compartment just before boarding the aircraft.

* the dimensions of which do not correspond to the established rules of the carrier (in terms of carry-on luggage) and do not allow it to be safely placed on the shelf above the passenger seat or under the seat in front of the passenger seat

Rates for the carriage of hand luggage in excess of the established norm

On flights departing from 05/20/18, a charge is introduced for exceeding the number of seats and for exceeding the weight of the carry-on baggage allowance. Passengers can pay for hand luggage in excess of the norm at the airport during the check-in process

Passengers are advised to keep the receipt of payment for excess hand luggage until the end of the flight along the entire route. Exceeding the carry-on baggage allowance for infants under 2 years old is not provided.

Hand baggage category and excess category	Cost between cities of the Russian Federation	Tariff zone 1	Tariff zone 2	Tariff zone 3	Tariff zone 4
Exceeding the number of seats (weighing up to 5kg, size up to 115 cm in the sum of three measurements) No more than one extra seat	1000 rub	15 €/$	20 €/$	25 €/$	30 €/$
Excess weight For a single place weighing no more than 10 kg	1,500 rubles	20 €/$	25 €/$	30 €/$	35 €/$