Baggage includes clothing, personal items and necessary equipment to provide the passenger with comfort and convenience while traveling. Before check-in, check that there are no prohibited items.
How much baggage can I take on board for free?
Turkish Airlines Airlines the norm baggage is considered packed items, the weight of which must correspond to:
- economy class - 20 kg;
- business class - 30 kg;
- infant (infant) - 10 kg.
It should be noted that the weight of one unit should not exceed 32 kg.
When flying to the USA or Canada, different regulations apply:
- economy class - 2 items / 23 kg each with a total size of 273 cm;
- business class - 2 items / 32 kg each, dimensions of 1 item on the sum of three sides no more than 158 cm;
- for infant (infant) - 23 kg, total size less than 115 cm.
For a child under 2 years of age, a fully disassembled stroller is allowed without a separate seat (the size of the component parts should not exceed 115 cm).
What sizes of carry-on bags are allowed?
Turkish Airlines Airlines manual Baggage is considered baggage that is taken into the aircraft cabin and has dimensions of 55 x 40 x 23 cm. The weight for free transportation depends on the class of the purchased ticket:
- economy class - 1 seat / up to 8 kg;
- business class - 2 seats / up to 8 kg each.
What can I carry in excess carry-on baggage?
For Turkish Airlines in hand luggage in excess of the norm, you can transport:
- women's / men's bag;
- small camera;
- carrying for children;
- laptop / tablet;
- umbrella (without a pointed tip).
Can a pet be transported by airline aircraft?
Yes, Turkish Airlines accepts pets. It is possible to transport cats, dogs and birds with a valid health and vaccination certificate / permission to enter the country of destination. They can be taken to the salon in a separate cage. Animals not mentioned above can be transported through a trucking service. For their transportation, the following rules apply:
- For transportation in the cabin you need advance booking.
- Animals must be kept in special containers measuring 23x40x55 cm and passengers are expected to take care of their availability. The total weight of the animal and the container must not exceed 8 kg.
- Dogs helping blind and deaf passengers can be carried in the cabin outside the cages free of charge.
- The cage must have a tag identifying both the passenger and the animal.
Turkey's most famous carrier is, of course, Turkish Airlines. Everyone who has ever flown by plane has heard about this company. Like other carriers, Turkish Airlines has a number of features, knowledge of which will help when planning a trip with this company's aircraft.
Contact Turkish Airlines
The company was founded back in 1933. For a long time, she operated flights only within the country, the first international flight, which later became regular, dates back to 1947. This flight took place between Turkey and Greece; the company began to carry out long-haul flights only from the end of the 80s of the last century.
Today, it operates regular flights to 108 countries. Of the 155 regular flights of Turkish Airlines, 32 flights operate within the country. The carrier is based in Istanbul. Turkish Airlines has been part of the global Star Alliance since 2008.
The airline operates flights on Boeing and Airbus airliners, in total there are more than 170 aircraft in the Turkish Airlines air fleet.
The air fleet is represented by the safest aircraft of our time - these are Boeings 777 and 737 and Airbuses 310, 320, 330, 340.From 2017 to 2020. it is planned to replenish the company's air fleet with aircraft of the improved Airbus 320 neo model.
The airline code is TC (TK). The company has been featured in the SkyTrax rating several times. Turkish Airlines received 4 stars in 2007. Since then, the company has been repeatedly recognized in nominations and received awards as the best European air carrier. For several years in a row, Turkish Airlines has been recognized as the airline with the best meals in business and economy class. From 2012 to 2015, the carrier was one of the ten best airlines in the world.
Rates, conditions and booking
Tickets can be booked both at the box office and remotely, on the website of the airline or ticket agencies (in this case, the cost of tickets is usually lower).
Online check-in for a Turkish Airlines flight becomes available a day before departure, and you can check-in at the airport no earlier than two hours before the flight.
Important! Check-in for the flight ends on average half an hour before departure.
You can cancel your reservation no later than 12 hours before the flight. In this case, the passenger will be charged a cancellation penalty. The amount of the fine depends on the flight and ticket prices. If a passenger needs to change the data specified when booking a ticket, please contact the airline's service center. Changes to the passenger's passport data are prohibited, and to change the date or destination, you must pay a certain amount, which depends on a number of factors.
Best prices for tours
Main directions
The airline serves more than two hundred routes. Regular flights are made to 108 countries. Popular destinations imply arrival at major airports countries, here are just a few of them:
- european airports: Berlin, Warsaw, Moscow, Frankfurt, Brussels, Paris, Kiev, Vienna;
- airports in Asia: Beijing, Seoul, Singapore, Tokyo, Dubai, New Delhi, Bangkok;
- Canada and the United States: Toronto, New York, Washington;
- airports in Africa: Nairobi, Tunisia, Cairo.
In Moscow, this airline operates flights from Vnukovo airport. Flight schedules can be found on the official website.
Expansion of the routes was planned in 2017, but the implementation of the plans has been postponed due to the arrival of new aircraft.
Turkish Airlines check-in
The official website of the company has a wide functionality, all information is presented in a simple and conveniently structured, so booking tickets and check-in for a flight is not difficult. On the website of Turkish Airlines, online check-in for a flight in Russian is selected from the menu. To do this, you must select the Russian-language menu from the drop-down list at the top of the page.
Important! Online check-in is not available for all airports, therefore, before the flight date, it is necessary to clarify this information in the information service.
The advantages of online check-in are obvious:
- no queues;
- saving your own time;
- independent choice of location.
Registration becomes available one day before the flight. This allows you to go through the procedure at home even if you have to get to the airport by buses or trains. Thus, each passenger can slowly go through the procedure, book a favorite seat on the plane, and then go to the airport without haste.
- First, you need to go to the website page for online check-in for the carrier's flight;
- You must enter the ticket number on the page. This is the E-Ticket Number. You must also enter your first and last name there (First name and Last name, respectively);
- After entering the requested data, you must click "Continue";
- After confirming the correctness of the information entered, the client will be redirected to another page of the official website to select a flight. On the same page, you must indicate your citizenship in the Nationality column. Difficulties with filling in the data for the selected flight should not arise, since the flights available for check-in are highlighted and accompanied by the phrase "Available to Check-in";
- As a result, an inscription in green will appear at the bottom of the data entry form. By ticking the appropriate box, the passenger agrees to the check-in rules for the flight. After that, you must again confirm the action by pressing the "Continue" button;
- If all the data is entered correctly, the site will redirect to the site selection page. It presents detailed diagram the location of the seats in the cabin. By right-clicking on the seat they like, the passenger will see his name appear opposite the seat icon;
- Then there will be an offer to print boarding tickets (the inscription "Print"). It should be noted that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should select another seat before pressing the "Print" button.
This completes the online registration procedure. Printed sheets will need to be presented at the airport check-in counter.
Accommodation at the hotel when connecting
The company offers free hotel accommodation for long connections. This service can be used by a passenger of any class, however, there are several conditions:
- Free hotel is provided only when international flights, long-term docking of which takes place in Istanbul. When connecting in other cities, the service is not provided;
- Economy class passengers have the opportunity to use the service free of charge only if the connecting time exceeds 10 hours;
- For Business Class passengers, the service is provided if the connection in Istanbul takes more than 7 hours;
- Free accommodation is possible only if the seat is confirmed and is valid only for passengers whose tickets are issued on the Turkish Airlines stock, that is, the first three digits of the corresponding block in the ticket number correspond to the TC number - 235.
Important to remember! It is not possible to book the free check-in service. You can use the service only by contacting a company representative upon arrival at the international terminal.
The service also includes the transfer of the passenger from the terminal to the hotel and back. Each passenger using the service is provided with breakfast at the hotel free of charge.
Important! Children under 18 years of age flying unaccompanied by an adult are not provided with free accommodation during the connecting time.
If the connection lasts more than 6 hours, passengers may be offered a free sightseeing tourallowing you to get to know Istanbul. Tours start at 8:30, 9:00, 12:00 and 16:00.
Baggage
How much baggage can be carried free of charge and the cost of overweight in the TK company depends on the class of service and the direction of the flight.
On flights to Europe and Asia, baggage weight restrictions are imposed, but the number of items does not matter. Thus, the weight norm for first class passengers is 60 kg. When buying business class tickets, you can carry up to 30 kg of luggage for free. For the Economy class this value is 23 kg, but for a number of destinations this norm has been increased to 30 kg.
For a child under two years old, the baggage allowance is 10 kg. It is also possible to transport a stroller, but only fully disassembled and provided that the structural details do not exceed 1150 mm.
Important! The cost of each kilogram of excess baggage is not fixed and depends on the direction of the flight. It is necessary to find out this information directly when booking tickets in the right direction.
For flights to Canada and the United States, the weight requirements are different:
- for first class and business class - 32 kg;
- for economy class - 23 kg;
- for a child under two years old - 23 kg.
On TC flights in these directions, there are restrictions on the number of transported items and their dimensions. The maximum amount of baggage items available for passengers of any class is no more than two pieces. At the same time, in the first and business class, the dimensions of baggage should not exceed 1580 mm for each unit, and economy class passengers should take into account the total size of two pieces of baggage - no more than 2730 mm.
Carry-on baggage is the same in all directions and depends on the class. Business class passengers can carry two items of 8 kg each; for economy class one can carry one piece of hand luggage weighing no more than 8 kg. The dimensions allowed for transportation in the cabin are the same for all passengers - no more than 230x400x550 mm.
Important! If a passenger needs an extra seat for carry-on baggage, it must be booked when purchasing a ticket.
Meals on planes
Turkish Airlines has received numerous awards for the best in-flight dining. And, as the passengers who prefer to travel by aircraft of this carrier note, these awards are fully deserved, because the food is really very diverse.
According to the airline, food should be a real pleasure, so a lot of attention is paid to this issue. The company offers food for every taste. Here everyone will be able to find the best food - a vegetarian, a raw foodist, and a person with religious dietary restrictions.
Quality metal cutlery is used on board the aircraft, rather than plastic tableware, as is often the case, but TK or Turkish Airlines use standard trays. In addition to the main dishes, the passenger can taste the desserts and sweets for which Turkey is so famous.
The portions are large enough, so passengers will not remain hungry, regardless of the comfort class.
A feature of the Turkish airline is also the variety of drinks and the absence of restrictions on their number.
Flight with a child
The airline is attentive to young passengers. Children on Turkish Airlines can travel with their parents or accompanied by representatives of the airline when ordering the appropriate service.
Infants are allowed on the plane after one week of age. However, one adult (parent or guardian) can accompany only one newborn. Children who have passed two days since their birth are allowed on board, but only if they have a medical certificate stating the need to fly for treatment.
When traveling with infants, parents may need a carrycot. Cots for babies are provided, but only by prior arrangement. This should be consulted when issuing tickets.
Important to remember! When traveling with small children, you must inform about this when checking in for the flight, as in this case the passenger will be provided with one of the safest seats in the cabin.
The airline's representative must be informed about the need for special meals for a newborn or small child when booking tickets, but no later than a day before departure. As a rule, baby food is provided on the aircraft upon request. You should also inquire about whether your food or formula can be used for feeding, and whether there is an option on board to preheat a baby bottle.
Children over two years old will not be bored during the flight. The airline offers a range of multimedia entertainment especially for little passengers: children's films and cartoons, music, and exciting educational games. For a long flight, the child will definitely be provided with a blindfold, slippers and a blanket, as well as a T-shirt for sleeping. To keep the kids from getting bored, a coloring book and a set of markers are given on the planes.
Airline fleet
The airline operates the following aircraft models of various configurations:
- Airbus 310, 319, 320, 321,330,340;
- Boeing 737, 777.
The airline operates three Airbus A310-300 aircraft. This aircraft is designed for 280 passenger seats. The aircraft are 25-27 years old.
The A319-100 model is designed for 150 passenger seats and is used for domestic flights throughout the country. In total, the airline has 14 such liners, their age ranges from three to ten years.
IN air park the company also has 33 Airbus A320-200 aircraft, the passenger capacity of which is designed for 150-180 people, depending on the configuration. The newest aircraft of this model has been in operation for about 5 years, the oldest - 12 years.
43 airliner Airbus A321-200 are designed to fly 185-200 passengers, depending on the number of classes. The newest aircraft of this model has been flying for a little over a year, the maximum age of the "oldest" Airbus A321-200 in the Turkish airline is 8 years.
16 A330-200 airliners carry between 150 and 180 passengers daily. The age of these aircraft, at the disposal of Turkish Airlines, is from 6 to 12 years old.
The A330-300 and A340-300 are designed for a maximum of 440 passengers if there is only one comfort class in the cabin. The А330-300 model is represented by 18 liners, each of which is a little over four years old.
The company has six А340-300 aircraft, the age of which ranges from 15 to 22 years.
Transportation is also carried out by Boeing aircraft. In total, the company uses 4 types of these airliners:
- 18 aircraft model 777-300;
- 10 aircraft 737-900;
- 68 aircraft 737-800;
- 3 aircraft 737-700.
The newest aircraft at the disposal of the company are the Boeing 777-300 (in operation from 1 to 8 years) and the 737-900 airliner (the oldest aircraft is less than four years old).
Judging by the number of airliners, the carrier prefers the Boeing 737-800. The newest aircraft of this model was acquired by the company last year, and the oldest airliner is 17 years old.
Also, starting in 2017, the delivery of a new model of the Airbus A321 neo aircraft is expected, and next year the company expects to replenish its fleet with the Boeing 737 MAX 8 model.
Base airport
The "headquarters" of the airline is the largest and most famous airport in Turkey - Ataturk. It is located on the shores of the Sea of \u200b\u200bMarmara and is 24 km away from Istanbul.
In terms of the number of passengers using air travel services, Ataturk Airport ranks third in Europe. The airport has a well-developed infrastructure. There are two terminals and its own hotel on its territory. The first terminal is intended for domestic flights within the country, and the second for international ones. A spacious underground passage serves to connect the terminals.
8 The airport is one of the largest in Europe in terms of the number of passengers served
Good transport links make it easy to get from the airport to various parts of the city by metro or buses.
Important! In June 2016, a massive terrorist act, as a result of which more than two hundred people were injured and 41 people died.
Bonuses and discounts
The company's bonus program is called "Miles & Smiles" and implies the accumulation bonus miles for each flight made with Turkish Airlines flights.
Anyone can join the program, including a child over two years old. To do this, you must fill out a questionnaire on the carrier's website, or ask for a questionnaire at the check-in counter or in the cabin during the flight.
Bonus miles are credited for flights operated by the company and its partners. The program also includes car rental companies and a number of hotels.
The loyalty program includes four levels that give passengers different bonuses and privileges:
- classic level;
- level "classic plus";
- elite;
- elite plus level.
The Classic level allows you to choose a menu to your liking, check in for your flight online and receive discounts when renting cars from the airline's partners, while the Elite Plus level provides free 25 kg of excess baggage, special conditions for booking tickets and the opportunity to stay waiting rooms.
Bonus miles are accumulated every time you fly. They can be spent on leveling up in the loyalty program or on purchasing tickets. Details of the conditions, bonuses and privileges of the Miles & Smiles program member can be found on the airline's website.
Video
The airline enjoys well-deserved popularity and is growing rapidly. Turkish Airlines practices a special approach, so every passenger, regardless of the cost of his ticket, will feel comfortable while flying by this carrier.
Turkish Airlines has been operating since 1933. The head office is located in Istanbul, the main hub is in the city of Ataturk, it is an international port. Additional hubs are Esenborg in Ankara and Sabiha Gokcen in Istanbul. Branches of the airline - B&H Airlines, Anadolujet and SunExpress. Since 2008 Turkish Airlines has been a member of Star Alliance. For three years in a row, starting in 2012, Turkish Airlines have been in the TOP-10 of the world's best.
Information about the company's fleet
The airline owns over 300 aircraft, not counting the fleet of subsidiaries:
- airbus models - A319-100, A320-200, A321-200, A321neo, A330-200, A330-300 and A340-300 with a capacity of 126 to 289 seats;
- Boeing - 737-700, 737-800, 737-900ER, 737 MAX 8, 737 MAX 9 and 777-300ER with a capacity of 149 to 337 passenger seats.
In addition, there are 10 cargo Airbuses of the A310-300F and A330-200F models.
Airline contacts
- office in Moscow - st. Gross 35, Business Center;
- phone 8 800 700 61 61;
- email [email protected];
- turkish Airlines official website in Russian turkishairlines.com;
- iATA code - TK;
- iCAO code - THY.
Baggage rules
The maximum baggage allowance on any Turkish Airlines flight is 32 kg. For domestic flights, the free carriage is:
- Business - 30 kg.
- Economy - 20 kg.
- Special flights - 15 kg.
There are exceptions - for XHQ class a maximum of 40 kg, for babies 10 kg. The airline operates a concept on the weight of baggage, which means that the number of seats within the norm within the country is not limited.
There are rules of transportation free baggagecombining weight, number of places and dimensions. There is no Russian direction for this concept. It should be borne in mind that the norms for some classes and directions change periodically.
Excess baggage is charged at a rate of 8 TL per 1 kg per domestic flights... For international flights, the surcharge takes into account the destinations and the type of flight - direct or transit.
Free baggage transportation to Europe and Asia
Free baggage transportation to North America
General Free Carriage Rates
Full details can be found in the section Have questions? in the Baggage Information tab.
Main directions
Destinations in Turkey have over 40 airports, the most popular are:
- Amasya and Antalya;
- Canakkale and Bursa;
- Balikesir in Edremit.
There are orders of magnitude more foreign flights - 220 points in 100 states. These are the capitals of most countries, the most popular resorts and places of interest for tourists:
- Aalborg and Aarhus in Denmark;
- Abidjan in Africa;
- Abu Dhabi in the UAE;
- Havana, New York, Phuket, Shanghai.
In Russia, the receiving airports are located:
- in Voronezh, Sochi, Yekaterinburg and Ufa;
- in Moscow, Samara and Krasnodar;
- in Rostov-on-Don, Kazan and St. Petersburg.
Most flights from the national airport are within 3 hours.
Service and additional services
Turkish Airlines Corporate Club offers business clients an exclusive benefit program:
- annual discounts;
- extra baggage;
- free tickets;
- seat selection in the passenger compartment.
Members enjoy the benefits without any payment or obligation. Special routes can be divided into categories using the filters of the official website - swimming and climbing, cooking and shopping, mountains and romance, extreme sport and wild nature... The company helps to book a car, a hotel room, arrange e-visa and insurance.
At the service of passengers:
- hundreds of movies, TV shows and games on board;
- fly Good Feel Good program, which brings together expert advice on how to make travel and flights as convenient as possible;
- Skylife is an online information publication.
Meals on the flight
check-in
Check-in is carried out in a standard way at the counter, there is check-in for the flight via the Internet, using a mobile device and, in Turkey, at self-service kiosks.
Turkish Airlines is one of the largest European airlines headquartered in Istanbul. The company is headquartered in Ataturk Airport largest city Turkey.
In 82 years, Turkish Airlines has expanded from 5 to 298 aircraft, both passenger and cargo. In terms of growth, the company is among the leaders of the world's air carriers. In 2013, a decision was made to purchase big liner in the history of Turkish civil aviation. « Turkish Airlines»Constantly rejuvenate their air fleet while improving the quality of service. The total fleet, by the end of 2020, will be 421 aircraft. With the addition of new aircraft, the average fleet will be 6 years.
Also, the production of aviation seats for Turkish Airlines aircraft began. This is the first manufacturer in Turkey in this area. Boeing 737-800 aircraft, as well as Airbus A319-320 and 321 aircraft, were the first to install new seats.
The design of the new seats will bring the passenger's flight comfort to a qualitatively new level.
Another undoubted innovation is the specially designed kitchen facilities. The kitchen equipment was developed by Turkish engineers and the first airplanes are starting to be equipped with these appliances.
The company has been a member of the Star Alliance confederation since 2008. The quality of transportation has improved significantly. Service standards have earned many acclaimed awards in the air travel industry.
Among the awards of Turkish Airlines are:
- « Best Airline Southern Europe"(2009, 2010).
- 3rd place in the category "Best Airline in Europe" in 2010.
- Received the 2017 World's Best Economy Food Award.
- In 2012, 2013 and 2014, the company received the title of the best in Europe, as well as the title of the best cuisine in the world on flights.
- A total of seven times confessed the best company Southern Europe, and the company's cuisine to this day is the best in the world.
The company provides 3 classes of passenger service: economy, business and comfort.
Economy class a lot of legroom, all seats recline. All places are equipped with sockets, as well as a modern entertainment system. Also, the company's free complex food is considered the best in the world.
Business class Turkish Airlines provides chairs with massage and reading lamp. Passengers can be separated by a partition, and the seats can be transformed into a bed. All places are supplied with an individual entertainment system. Complimentary welcome drinks are provided and the cuisine is replete with Turkish and world dishes.
In comfort class comfortable and wide armchairs with large monitors are installed. The choice of food and drinks is quite wide.
Check-in for flights
The company provides booking services both through the box office and online through the official website or intermediary agencies selling tickets.
Online check-in for the company's flight becomes available a day before departure, check-in directly at the airport is possible no earlier than 2 hours.
Online check-in for Turkish Airlines does not require much time. This requires passenger data and seat selection. When buying tickets for email a confirmation is received, which, among other data, indicates the weather forecast at the end point and the exchange rate of the ruble and local currency. This email contains a link that takes the customer to the registration page.
Pulkovo airport
When checking in for a Turkish Airlines flight at Pulkovo Airport, you can use the company's check-in counters and self-check-in kiosks located in the departure area on the 3rd floor. To do this, you will need a passport, ticket details, bonus card number (if required).
Departure from Vnukovo
When registering at Vnukovo, you can use check-in desks 103-110 on the second floor of the terminal, self-service kiosks and online check-in through the website and mobile applications.
However, when registering online, remember that the information on the current site is not entirely complete and it is worth using the old version of the site.
It is also possible to book your ticket by phone using the company's single call center number 8-800-700-6161 a day before departure for the flight.
Departure from Antalya
For those passengers who fly from Antalya airport, you must remember that check-in for the flight takes place only through self-service terminals and check-in counters, online registration is not available.
Charter flights
Charter flights by the company cost a little more than the budget option, but this is fully justified. The seats are very comfortable and comfortable to fly. The kitchen meets all the expectations of a company that is the leader in this segment. It is worth noting that on the screens of the electronic entertainment center, all information is either in English or in Turkish. The staff also speaks mostly English. On a charter company, you can freely request alcoholic European drinks for lunch.
Register on charter flights companies are available through the leading tour operators online and through the hotlines of these companies.
The quality of service is in no way inferior regular flights at a cheaper ticket price.
Turkish Airlines has its own loyalty program - Miles & Smiles... The age of the participants is from 2 years. You can register both on the website and during the flight. Traveling with a company allows you to accumulate bonuses or miles. The program involves partner airlines, hotels and car rental stations. 
There are two types of bonuses:
- Club miles - can be used to buy tickets, as well as increase the level in the program.
- Bonus miles are for ticket purchases only.
Turkish Airlines check-in
The official website of the company has a wide functionality, all information is presented in a simple and conveniently structured, so booking tickets and check-in for a flight is not difficult. On the website of Turkish Airlines, online check-in for a flight in Russian is selected from the menu. To do this, you must select the Russian-language menu from the drop-down list at the top of the page.
Important! Online check-in is not available for all airports, therefore, before the flight date, it is necessary to clarify this information in the information service. ...
Home page of the official site
The advantages of online check-in are obvious:
- no queues;
- saving your own time;
- independent choice of location.
Registration becomes available one day before the flight. This allows you to go through the procedure at home even if you have to get to the airport by buses or trains. Thus, each passenger can slowly go through the procedure, book a favorite seat on the plane, and then go to the airport without haste.
- First, you need to switch to the carrier's flight;
- You must enter the ticket number on the page. This is the E-Ticket Number. You must also enter your first and last name there (First name and Last name, respectively);
- After entering the requested data, you must click "Continue";
- After confirming the correctness of the information entered, the client will be redirected to another page of the official website to select a flight. On the same page, you must indicate your citizenship in the Nationality column. Difficulties with filling in the data for the selected flight should not arise, since the flights available for check-in are highlighted and accompanied by the phrase "Available to Check-in";
- As a result, an inscription in green will appear at the bottom of the data entry form. By ticking the appropriate box, the passenger agrees to the check-in rules for the flight. After that, you must again confirm the action by pressing the "Continue" button;
- If all the data is entered correctly, the site will redirect to the site selection page. There is a detailed layout of the seats in the cabin. By right-clicking on the seat they like, the passenger will see his name appear opposite the seat icon;
- Then there will be an offer to print boarding tickets (the inscription "Print"). It should be noted that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should select another seat before pressing the "Print" button.
