Offers in Hyatt Zilara Cancun - All Inclusive - Adults ONLY (Resort Hotel), Cancun (Mexico). Hyatt Ziva Cancun Resort Hotel Views in Hyatt Ziva Cancun

3 Marks "Useful Feedback"

"10 out of 10! An ideal place for a romantic holiday :) "

• . Relaxation
• . Couple
• . Accommodation lasting in 9 nights
• . Sent from phone

I did not find any substantive minuses, only tips and wishes said. I would add a dryer for clothes on the balcony, TC hang her just nowhere. We liked the food only in the restaurant with a buffet, there she is really tasty and diverse, unlike the rest, and in the buffet every day there was a new menu of different kitchens in the world, so there was always all new. DJ It's time to update the playlist, Latin music was good, but the hip-hop began the beginning of the 2000s already outdated. I would also reduce the price of massage, $ 150 is too for 1 hour massage :)) But this is not a minus, but so wishes :)) In general, thanks to the staff for the perfect holiday for the new year!

The hotel surpassed expectations! room with fresh repairs and with beautiful views, comfortable and clean beach, a sea of \u200b\u200bdelightful color, excellent unkind service, delicious diverse food (many fresh fruits, juices, fish and seafood), good evening entertainment With acrobatics and dancing, comfortable and spacious gym and pool. The solution to hang a hammock on the balcony, I consider it a brilliant, given what kind of it opens with it. The format "adult only" is definitely positive for nerves. I will be happy to come back :)

Residence time: January 2019

34 Marks "Useful Feedback"

8,8

"Tasty and chic beach"

• . Relaxation
• . Couple
• . Accommodation lasting in 11 nights
• . Sent from phone

The hotel has a reconstruction .. it is quiet and does not interfere at all ... some hotel objects are new and modern ... but not all ... Our room morally looked tired. It is definitely necessary to modernize the rooms. The only major minus for me is constantly ending beach towels! This is nonsense when you on vacation in the five star hotel should stand for 30 minutes and wait until you bring towels, instead of swimming and relaxing.

Staff works perfectly! Very attentive to everything. Food is a chic assortment and high quality dishes! Personally, we were very struck by the delicious dishes of restaurants of this hotel. Very clean, comfortable beach. Algae is not enough, and they are constantly removed. At times there are strong waves and swim difficult. There is no local on the beach that a big plus relative to other hotels. Inclusive alcohol of expensive world brands. Perhaps it will be plus for someone, and for someone minus - there is no Russian-speaking staff at the hotel and there are no Russian-speaking guests) Walking along the beach in both directions of five kilometers and we realized that this hotel is the best for all signs.

Residence time: October 2018

4 Marks "Useful Feedback"

9,6

"I really liked"

• . Relaxation
• . Couple
• . Accommodation lasting in 5 nights

Not enough sun beds by the pool, as in all cancun on the beach of algae (although they are very smaller than in neighboring hotels).

Very caring staff, great service, good food, large selection of alcohol on All in, good and beach, and swimming pool. Many sun beds by the sea, pleasant sand, on the beach there are greens.

Residence time: March 2018

5 "Useful Feedback" marks

8,3

Very good

• . Relaxation
• . Couple
• . Accommodation lasting in 6 nights

I can see the situation in the dynamics. Over the past 5 years, there are deterioration 1. Spa complex disappears. It was very good, but now few people know about this service. 2. Refresh bed linen. 3. The lack of beach towels (on the beach gives out strictly in a row, if "pressed" - will give). 4.Restaurant - closed for repairs and transferred everyone to another room. 3 days could not establish a process. It was the impression that we moved to the hotel 3 stars. Limited selection of dishes and not all edible. There is no fruit - watermelon, melon (with crusts), orange. There was a mango season, but we saw them 2 times in 6 days. After communicating with the staff and the arrival of the "checking" - everything was improved.

One of better hotels Cancun. All inclusive (including alcoholic beverages). Great service. All rooms overlooking the sea. Several restaurants (the main works on the buffet system). In the afternoon, we go to the restaurant "Pelican" on the shore. In the evening you can go restaurants national Kitchen (We like Japanese more). The beach is constantly bringing drinks. Before shopping center La Isla - 1 km. There are many other smaller outlets and restaurants around.

Residence time: March 2018

34 Marks "Useful Feedback"

9,2

"Dear hotel, but the location and staff are great."

• . Relaxation
• . Couple
• . Accommodation lasting at 21 night

Wi-Fi in the hotel for such money should work differently. Do not count on Wi-Fi at this hotel. He is just terrible.

Good, but not new, number. Big, comfortable and excellent balcony on the sea.

Residence time: January 2018

5,8

"Bored little entertainment programs"

• . Relaxation
• . Individual traveler
• . Accommodation duration of 4 nights
• . Sent from phone

Many waves are not possible, little choice in restaurants and there are only three of them.

Staff

4 Marks "Useful Feedback"

7,5

"Excellent food and bar. Tired numbers "

• . Relaxation
• . Group
• . Accommodation lasting at 13 nights
• . Sent from phone

Number for its price to put it mildly is not very, the furniture is old, plumbing, too, slippers and dental sets. The view from Ocean Front is also dubious, of course, we can certainly be very lucky, but half the balcony blocked the wing of the hotel, the promised hammock on the balcony was not from us too (and on one day, we all drilled a hole in the wall from the neighboring room, which then Just stuck with a scotch !!! and painted ... In general, from the room in Hyatt, we were clearly more expensive more. Therefore, if you expect a high-level number, keep in mind that you get the average number 4 * hotels. We also used the transfer transfer to the airport. When the driver had arrived, I had to look for, calling the hotel and TP. As it turned out, he was not waiting for us in that terminal, although I handed over all detailed information For armor transfer to the hotel, where the terminal number indicated. But this is not all the adventures with the transfer, on back path We were not brought again to that terminal again ... And we had to take a taxis for $ 40, so as not to be late for the flight.

The hotel has a very high quality and delicious food - it is probably the biggest pouss. Bartenders, for small tips, will find and prepare for you everything you want. Therefore, to leave the hotel for the sake of restaurants or bars even the desires did not really arise.

Residence time: February 2018

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More details

Date of stay: January 2019

5 thanks

Useful

Replied (a) Hyattzivacancun, Director General, Hyatt Ziva Cancun

Google translator

Dear Anastasiia M, Thank You for Choosing Hyatt Ziva Cancun As Host for Your Vacations and For Taking the Time to Share With US The Review Of Your Recent Stay; Your Feedback and Comments Are Extremely Valuable to US AS We Consider Them a Great Resource to Improve on a Daily Basis. Attending to your concerns, We Have Taken The Appropriate Time to Understand The Situation You are describing AS We Feel Sad to Know Your Perception About Our Services and Sincere Hospitality Has Been Affected by Such An Unexpected Situation. That being said, based on the hospitality worldwide regulations, a complete investigation has being carried due to your own request, this has concluded according to our Loss Prevention Manager confirming the hotel is not liable for items or values \u200b\u200bthat are not inside the safe box or remain with the safe box open, which is important to clarify that it wasn "t violated at any time; Should you need any further assistance regarding the unfortunate situation you are describing, please feel free to contact Hyatt Ziva Cancun Administrative Assistant On behalf of. All Associates and MySelf, I Remain At Your Service. Sincerely, with a service from the Heart. Alexandre de Brouwer General Manager

The hotel is located in Kankun's hotel area. Distance to international Airport Cancana is 20 km.

Hotel information

The hotel consists of several buildings of different floors.

Bank cards are accepted for payment: Visa, MasterCard.

Beach

Two sandy beach near the hotel. Umbrellas, lounge chairs, beach towels - free.

Infrastructure

• 3 infinity pool (one of them is only for easy)
• jacuzzi
• 17 restaurants and bars
• conference halls

Important

The hotel is forbidden accommodation with pets.

The hotel has no Russian-speaking staff.

Rooms

The hotel has 547 numbers.

The rooms feature: bath / shower, hairdryer, bathrobe and slippers, air conditioning, TV, telephone, mini bar (bottled water, soda, beer, packaged juices - replenishment daily, for guests Club Tower: mini version of red and white wine, 2 mini-liqueur (tequila and rum), for guests Turquoize Tower: mini-version of red and white wine), docking station for gadgets, safe (suitable for laptop), iron and ironing board, free Wi-Fi, preparation of the number sleep

Room cleaning: daily.

• King Room (45 sq m) - Bedroom (King Size Bed) + folding sofa, Bathroom, Balcony overlooking the garden
• Double Room (45 sq m) - Bedroom (DBL Beds), Bathroom, Balcony Overlooking the Garden
• Resort View Double (44 sq m) - Bedroom (DBL Beds), Bathroom, Balcony Overlooking the hotel
• Resort View King (44 sq m) - Bedroom (King Size Bed) + folding sofa, bathroom, balcony overlooking the hotel
• Ocean View Double (44 sq m) - Bedroom (DBL Beds), Bathroom, Balcony overlooking the sea
• Ocean View King (44 sq m) - Bedroom (King Size Bed) + folding sofa, bathroom, balcony overlooking the sea
• Ocean Front Double (44 sq m) - Bedroom (DBL Beds), Bathroom, Balcony with Direct Sea View
• Ocean Front King (44 sq m) - Bedroom (King Size Bed) + Folding Sofa, Bathroom, Balcony with Direct Sea View
• Club Ocean Front King (43 sq m) - Bedroom (King Size Beds), Bathroom (Superior Soul Set), Coffee Machine, Balcony with Direct Sea View
• Club Ocean Front Double (43 sq. M) - Bedroom (DBL Beds), Bathroom (Superior Soul Set), Coffee Machine, Balcony with Direct Sea View
• Dolpin View Master Double (55 sq. M) - Bedroom (DBL Beds) + folding sofa, bathroom, balcony overlooking the pool view with dolphins
• Dolpin View Master King (55 sq m) - Bedroom (King Size Bed) + Folding Sofa, Bathroom, Balcony Overlooking the Pool View with Dolphins
• Swim Up Double (Adults Only 13+) (44 sq m) - Bedroom (DBL Beds), Bathroom, Guest Rooms Over 13 years old, located in the form of a pyramid, direct access to the pool
• Swim Up King (Adults Only 13+) (44 sq. M) - Bedroom (King Size Bed) + Folding Sofa, Bathroom, Guest Rooms Older than 13 years old, Located in the form of a pyramid, direct access to the pool
• Presidential Suite (407 sq m) are located on the upper floors of the hotel, panoramic sea view
• Turquoize Ocean Front Master King (Adults Only 18+) (65 sq. M) - Bedrooms (King Size Bed), guest rooms over 18 years old, balcony with hot tub and direct sea views. The rooms have an elevator for direct access to the SPA center.
• Turquoize Ocean Front Master Double (Adults Only 18+) (65 sq. M) - Bedroom (DBL Beds), guest rooms over 18 years old, balcony with hot tub and direct sea views. The rooms have an elevator for direct access to the SPA center.
• Turquoize Sky Ocean Front Master King (Adults Only 18+) - Bedroom (King Size Bed), guest rooms over 18 years old, Balcony with hot tub, corner glass shower. The rooms have an elevator for direct access to the SPA center.
• Turquoize Sky Ocean Front Master Double (Adults Only 18+) (65 sq. M) - Bedroom (DBL Beds), guest rooms over 18 years old, balcony with hot tub, corner glass shower. The rooms have an elevator for direct access to the SPA Center.
• Turquoize Sky Swim Up Ocean Front Master King (Adults Only 18+) - Bedroom (King Size Bed), guest rooms over 18 years old, Balcony with hot tub, direct access to the pool, rooms are located on the lower floors with Direct view of the sea. The rooms have an elevator for direct access to the SPA center.
• Turquoize Sky Swim Up Ocean Front Master Double (Adults Only 18+) (65 sq. M) - Bedroom (DBL Beds), guest rooms over 18 years old, balcony with hot tub, direct access to the pool, rooms are located on the lower floors with direct Sea view. The rooms have an elevator for direct access to the SPA center.

Guests of the hotel, booking the Turquoize rooms, can use the privileges:

• services of butler
• access to the exclusive infinity pool on the roof and Baru Punta Vista Bar
• lift for direct access to the SPA Center
• 1 Free Hydrotherapy Session

Nutrition concept

AI - "All Inclusive".

Concept includes: breakfasts, lunches and dinners in 8 restaurants to choose from - buffet or a`la carte, unlimited drinks in 7 bars and resort lounges: cocktails, wine, beer, non-alcoholic soft drinks, wine tasting and tequila.

Services

Entertainment and Sports

Is free

• fitness Centre
• beach volleyball
• animation
• live music

Paid

• SPA-center
• sauna
• massage
• hydrotherapy
• tennis
• water sports
• cycling tours
• swimming with dolphins

Other services

• Wi-Fi (for free, on site)
• parkovka
• luggage storage
• laundry
• wedding

VIP services

Privileges Club Level:

• individual check-in / check-out
• butler Services for Club Oceanfront Master, Club 2-bedroom Suites, Presidential Suites
• superior mini bar
• access to the lounge zone

FOR KIDS

• children's swimming pool
• playground
• mini Club (4-12 years)
• cot in the room (on request)
• chairs in a restaurant
• children's menu
• nanny services (paid, on request)

A Stunning Beachfront Resort On The Most Beautiful Strip Of Punta Cancun and Framed by The Caribbean Sea, Hyatt Ziva Cancun Is a Playful Family Escape on Mexicoaâ € ™ s Yucatan Coast. EXPERIENCE THE EVOLUTION OF All inclusivea "¢ Luxury, Where You Are Inspired to Live in the Moment. Find Your Bliss on White Sand Beaches, and Play In The Clear-Blue Waters of the Sea. Relax in Luxurious Suites with Balconies and Breathtaking Ocean Views. Indulge Your Senses AT 14 Unique Restaurants and Bars, Featuring Local and International Cuisines. Arrive and Relax. Hyatt Ziva Cancun Offers Incredible Entertainment and Family Activities, From theater Shows to Water Sports to Tequila Tastings and a Microbrewery. Designed with Inspiring Architecture, Our Spectacular Resort Offers a Village-Like Atmosphere That Connects You to the Natural Beauty and Serenity of Mexicoaâ € ™ s Coast. Lounge in a Beach Cabana, Sip A Margarita and Enjoy Diving, Snorkeling, Sailing, and Swimming In The Caribbean. Soak Up The Sun At Three Cascading Infinity Pools Overlooking The Sea, Including Our Pool Bar and Indulge In The Luxury of Butler Service. Surrounded On Three Sides by The Bluest Sea and Whitest Sand, Your Most Difficult Decision Is Where to Lay Your Towel. Rejuvenate Body and Soul At The Oceanfront Spa, with a Massage, Holistic Body Treatments, Hydrotherpy, A Fitness Center, and Beach Palapaas. Families Love Our Kidz Club and Interactive Dolphin Encounter in a Habitat That Supports Ocean Preservation. And When You Want to Celebrate or Tie The Knotiful Indoor and Outdoor Event Spaces, Including a Ballroom, Lush Gardens and a Beach Pavilion. Reconnect with Family, Indulge In Unexpected Adventures, Unwind In Pure Relaxation or Celebrate Your Romance. Hyatt Ziva Cancun Features 547 Luxury Suites with Contemporary Caribbean Decor, Hand Crafted Furnishings and Picturesque Views of the blue SEA.. All of Our Beautiful Suites in Cancun Feature Designer Accents, Spa-Like Bathrooms with Rainfall Showers, Turndown Service, High-Tech Entertainment, And Complimentary Refreshment Centers with Soft Drinks and Premium Beer and Liquors. Relax On Your Furnished Balcony With Breathtaking Views of the Sea, Swaying Palms and Our Lagoon and Infinity Pools.