Foreign passports and documents

Czech airlines online registration of air tickets. Czech Airlines Flight Rules. Carriage rules and size of carry-on baggage on Czech Airlines flights

Czech Airlines in August offers a number of profitable flights to the following destinations:

Prague - Kosice, Budapest - Brussels, Prague - Frankfurt, Bologna - Prague, Prague - Budapest

Flights to countries

Denmark, Austria, France, Netherlands, Hungary

Czech Airlines Aircraft

The Czech Airlines fleet consists of the following aircraft:

Airbus A319, ATR 42-500, ATR 42-500, Airbus A330-300, Airbus A321

Czech Airlines also offers favorable tickets in a number of other areas. You can compare flight prices using the search form on TripMyDream

Czech Airlines passengers can fly in the following classes: economy, business. To buy a cheap Czech Airlines ticket, use the calendar low prices, catalog of aviation discounts and subscribe to price updates.

Frequently Asked Questions

  1. Can I check in online for a Czech Airlines flight?

    Online check-in for Czech Airlines flight is available on the official website or using the mobile application. You will be able to choose a seat convenient for you on the plane yourself, print your boarding pass or save it on your mobile device.

  2. Can I get compensation if my Czech Airlines flight is delayed or canceled?

    You can get a refund of the unused CSA Czech Airlines ticket in case of flight cancellation or refusal to continue the flight if the flight waiting time is more than five hours.

  3. Where can I go if my baggage is lost or damaged by Czech Airlines?

    For all questions related to the loss or damage of baggage, please contact the Unclaimed Baggage Room at the relevant airport, without leaving the arrivals area, on the day of loss or damage to baggage.

  4. Can I return a purchased ticket for a Czech Airlines flight?

    You can return the purchased ticket to Czech Airlines. The service charge will be deducted from the refund.

  5. What conditions does Czech Airlines provide when traveling with children?

    Children under 2 years old fly free of charge, children from 2 to 12 years old pay the corresponding child fare.

  6. Does Czech Airlines provide free meals aboard?

    Free meals are provided.

  7. Does Czech Airlines provide additional services for passengers with disabilities?

    Additional services for passengers with disabilities are provided. If you need additional assistance from the service personnel during air travel or ground handling, then you need to notify the airline about this: - in case of air transportation on a stretcher - no later than 72 hours before the scheduled flight departure; - in all other cases - no later than 48 hours before the scheduled departure of the flight.

Online check-in from personal computers opens 30 hours before and ends 1 hour before the plane takes off.

  • You can also issue a ticket using a special mobile application, in the same time period.
  • At the airport, skip the line, you can go through the check-in procedure and check in your baggage using special terminals.
  • Passengers can also check-in at general check-in desks, having arrived at the airport in advance (in some cities, check-in stops 40-50 minutes before departure). When boarding, a passenger must have boarding passes with him, they can be printed at home on a printer, at the terminals or received at the counter.

Czech Airlines offers to enter the contact details of loved ones in a special form, who can be informed about unusual situations with the passenger. This service is convenient for unaccompanied children, elderly people and people with medical problems.

  • An oxygen mask on board can be ordered for a fee.
  • Children can fly with Czech Airlines employees. The cost of the service depends on the flight distance.
  • Animals weighing up to 8 kg can be transported (by prior agreement) in the aircraft cabin. Cats, dogs and ferrets are allowed on board as luggage. The rest of the animals are transported in the cargo hold. The cost of the service depends on the type and weight of the animal.

Carriage of sports equipment can be free or paid and depends on the flight and the size of the equipment. Information about flights with sports equipment and musical instruments must be specified in advance.

The weight of baggage allowed for carriage by this carrier depends on the destination and fare.

  • Economy Flexi program allows the carriage of 2 pieces of baggage of 32 kg
  • Economy Standard program allows you to carry 1 unit weighing up to 15 kg in the 1st zone, and 1 unit weighing up to 23 kg in the 2nd zone.
  • A business class flight allows the carriage of 2 pieces of baggage, 32 kg each.

For children under the age of two flying without using a separate seat, a baggage allowance of one unit weighing up to 10 kg + a folding stroller is provided. Czech Airlines employees strongly advise against checking in valuables, money and documents. As hand luggage you can take on board:

  • 1 unit weighing up to 8 kg with the Economy Standard package
  • 1 unit up to 12 kg with Flexi package
  • 2 units with a total weight of up to 12 kg in business class

If the baggage allowance is exceeded, the passenger can pay for its transportation additionally.

Czech Airlines operates 17 aircraft, Airbus models are used for long-distance flights, and ATR models are used for short-haul flights.

The type of food provided on board depends on the season and range. If you need special meals, you can order a menu change in advance. Meals are provided to all passengers, regardless of the flight class. Fresh newspapers and drinks are also provided on board.

Czech Airlines is one of the oldest air carriers in all of Europe.

Main hub of Czech Airlines on the map

Headquarters: Prague, Czech Republic
Main hub: Vaclav Havel Prague Airport (IATA: PRG; ICAO: LKPR)
Call centre: +420 239 007 161
Fax: +420 239 007 620
Official site: czechairlines.com
Service classes Economy Business
Carry-on baggage allowance: 1 × 8 kg 2 × 8 kg
Baggage allowance: 1 × 23 kg 2 × 32 kg
Meals on board: light snacks; business menu from 8 EUR Business menu: cold or hot dish, dessert, fresh pastries with butter and three drinks to choose from
Bonus program: "OK Plus"
Online check-in service: Online registration

History of Czech Airlines

Czech Airlines is the Czech Republic's national aviation company. It carries out regular, charter and cargo flights to the countries of Europe and Asia. Part of the SkyTeam Alliance. The main shareholders of the company are Korean Air - 44%, Travel Service - 34%, the state - 19.74% and Česká pojišťovna - 2.26%.

Main destinations of Czech Airlines

Czech Airlines serves domestic and foreign flights. The most popular international flights are flights to Paris (France, Moscow ( the Russian Federation), Amsterdam (Netherlands), London (UK), Madrid (Spain), Montreal (Canada), Tel Aviv (Israel). Domestic flights serve cities such as Karlovy Vary, Ostrava.

Promotions on air tickets from Czech Airlines

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Company structure Czech Airlines

The main airport of the airline is considered international Airport named after Vaclav Havel in Prague. As of 2016, the company's fleet includes 17 aircraft with an average age of 9.4 years. Among them:

  • ATR 42-500 (3 units, 50 seats);
  • ATR 72-500 (4 units, 65 seats);
  • Airbus A319-112 (9 units, 150 seats);
  • Airbus A330-323 (1 unit, 295 seats).

Additionally, 61 passenger and 1 cargo aircraft were ordered.

Czech Airlines promo video

Czech Airlines service and features

Czech Airlines offers the OK Plus program. According to its conditions, the passenger receives bonus points for each flight. These can be converted into offered gifts, into partial ticket payments, discounts for airline partner stores, and so on. To become a member of the program, it is enough to fill out the registration form on the official website of Czech Airlines.

CSA Czech Airlines (CSA or Czech Airlines) - the national air carrier Czech Republic... The company carries out regular, charter and cargo transportation to 67 destinations in all parts of the world. He is a member of the SkyTeam aviation alliance. In 2016, for the first time after a rather long and significant decline, this Czech airline reached a significant increase in passengers by almost 24%, carrying more than 2.7 million people in a year. CSA regularly updates its air fleet, which currently has 17 aircraft. Perhaps that is why for more than a third of a century there have been no disasters during the airline's flights.

About company

Airline codes:

  • IATA - OK;
  • ICAO - CSA.

check-in

CSA passengers can check in for the flight in advance on the airline's website. Online check-in opens 36 hours before the aircraft departure and ends 1 hour before. You can go through it by the link (information on exceptions for which this service is not available is also published there) http://ru.csa.cz/ru/portal/info-and-services/services-csa/odbaveni_sub/form-amadeus-altea -dc.htm.

Additional Information. If you are traveling with hand luggage only, and you do not need to check in your baggage at the airport, then having received your boarding pass through online check-in, you can immediately go through security control without delay, without wasting time on additional procedures.

Tariffs

Czech Airlines has 5 levels of service in Economy and Business classes.

Economy class

Divided into 3 levels:

  1. LITE (for short-range flights). The cheapest and most simplified class of service. A passenger can take with him only hand luggage free of charge - no additional items and luggage. Seat selection is not available at check-in, tickets cannot be returned and additional fees apply for rebooking. Free meals are not provided during the flight. Accrual of points in the OK program - 20-100%;

  1. For free carriage one piece of carry-on baggage is available, one piece of baggage (up to 23 kg) and one additional personal accessory weighing up to 3 kg is allowed. Seat selection is available when booking. On short and medium-haul flights, the fare is non-refundable, on long-haul flights - a fine of 200 euros. Meals are not provided on short flights; on long haul flights, food and drinks are free. Accrual of points in the OK program - 20-175%;
  2. All conditions of previous classes + free meals on flights of any distance. Rebooking can be done without paying any additional fees. The accrual of points in the OK program is 20-175%.

Additional Information. Economy passengers can optionally purchase some Business Class privileges - order a Gourmet - and Business Menu, choose more comfortable spot, get into a comfortable waiting room, etc. The services are paid, for a complete list, see the section "Additional information for passengers".

Business Class

Divided into 2 levels:

  1. BUSINESS The free baggage allowance includes 2 pieces of hand luggage, 2 pieces of baggage (each weighing up to 32 kg) and one personal accessory weighing up to 3 kg. Choosing a seat when booking and a business menu is free. For flights of short and medium duration, the tariff is non-refundable, for long-distance flights - 200 euros. Rebooking will cost 60/100 euros depending on the flight distance. Privileges at the airport of departure. Accrual of points in the OK program - 175-200%;
  2. Baggage allowances and basic conditions are the same as for the BUSINESS LITE class. The main differences are that the flight can be refunded and there is no additional charge for rebooking. The accrual of points in the OK program is 175-200%.

Luggage

CSA has the following baggage rules.

Hand luggage

  • The dimensions of hand luggage are 55 x 45 x 25 cm, the weight of one piece is no more than 8 kg. If these limits are exceeded, the bag / suitcase will be transported in the baggage compartment for an additional fee;
  • The dimensions of an additional personal accessory are up to 40 x 30 x 15 cm. This can be, for example, a laptop bag or a personal briefcase;
  • During the flight, carry-on baggage must be in a special compartment located above the seats, and a personal bag (if any) is carried under the seat of the front passenger;
  • Small children who do not have a separate seat are not allowed free carry-on baggage.

Luggage compartment

  • Dimensions of one place in luggage compartment - no more than 250 cm in the sum of 3 dimensions, maximum weight - 32 kg;
  • It is necessary to inform the contact service of the company about the transportation of valuable and fragile items in the luggage;
  • It is prohibited to carry valuables, documents, medicines and electronic devices in baggage without warning;
  • The baggage allowance for children under 2 years old traveling without a ticket is as follows: LITE fare - does not apply, the rest - 1 piece weighing up to 10 kg. For children with a ticket - the standard rate, depending on the chosen class of service.

Flights with children

CSA offers special discounts for children under two years of age. If a separate seat is not purchased, then only 10% of the fare can be paid for the trip. If the child flies in a separate seat, the discount is 25%. Passengers with small children are entitled, regardless of the fare chosen, to carry one folded stroller in excess of the free baggage allowance.

For people with disabilities

For passengers who may need assistance while traveling, CSA provides an escort service. It is free of charge, but it is imperative to warn the carrier about such a need in advance - no later than two days before departure. At the airport and on board the aircraft, passengers with reduced mobility are provided with a wheelchair, and they can take on board 2 additional orthopedic aids in excess of the baggage allowance.

Additional services

CSA provides its passengers with a large number of additional services, which are not included in all offered rates. If your class of service does not include this, then before the flight you can order:

  • Seat reservation superior comfort/ selection of the place you like in advance;
  • Minors escort service;
  • One of several Business Menu or Gourmet Menu options (only for Economy Class);
  • Additional luggage space;
  • Transportation of pets;
  • Airport Lounge Access;
  • If necessary, honey. indications - the "Oxygen on board" service.

Also on board is available the purchase of snacks and drinks that are not included in the main menu - the Buy-on-Board service. More information about all additional services, their cost, applicable restrictions and booking rules can be found at http://ru.csa.cz/ru/portal/info-and-services/travel-information/doplnkove_sluzby.htm.

Loyalty program

Czech Airlines has a two-tier bonus program OK PLUS for passengers and OK PLUS corporate for companies. Thanks to it, the airline's customers can save money on travel by exchanging the received bonus points for various privileges. Members of the program (any client of the airline over the age of 2 can become one) receive bonus points - miles for flights with Czech Airlines and payments for services of partner companies (there are more than 90 of them).

Reservation management and ordering of additional services is made on the official website of the airline at http://ru.csa.cz/ru/portal/homepage/ru_homepage.htm.

Answers to all your questions can be obtained at the airline's representative office in your city.

Video

Some people like to travel by car, others prefer to travel by train, but the fastest and easiest way to get to the Czech Republic is by plane.

The planes of the ČSA national airline will take you to the Czech Republic in a matter of hours. Reliability and comfort - this is what Czech Airlines has been guided by for 90 years. And in this she excels very well.

Start

Czech Airlines is largest airline Czech Republic with a long tradition. Its history begins in the twentieth century. It became operational on October 6, 1923 and immediately received the status of the national state Czechoslovak airline. The company then changed its original name ČESKÉ AEROLINIE to Czech Airlines.

Three weeks later, in October 1923, the first flight from Prague to Bratislava took place. At first, the planes flew only through the territory of Czechoslovakia. 7 years later, in 1930, the first international flight Prague-Zagreb took place.

Commemorative photo from the first international flight České aerolinie.

For almost 15 years, all ČSA flights have been operated without flight attendants on board, and only since 1937 the first flight attendants have appeared on linear flights. The airline began to take care of the comfort of passengers.

1957 year. The IL-12 Československé Státní Aerolinie aircraft landed in Paris.

1958 year. Aircraft Tu-104. Soviet aircraft construction was in demand at that time.

Since then to this day the airline constantly growing and improving. Like every company, Czech Airlines has successes and failures. However, the management is committed to ensuring that ČSA proudly carries the title of national airline. Therefore, over the years there are more and more “ups” and recognition. Czech Airlines has been repeatedly named the best airline in the Czech Republic, and the international aviation organization OAG recognized it the best airline in Central and Western Europe.

SkyTeam

Czech Airlines has been trying to meet international standards and for 13 years is the largest aviation alliance SkyTeam. This makes it possible for passengers to travel easier, faster and more enjoyable.

Working together with alliance partners, Czech Airlines offers convenient connections and organized transfers for our clients. Thoughtful flight schedules give more choice and possibilities for the most sophisticated routes.

Picture for the curious - a complete list of airlines in the SkyTeam alliance.

Passengers using Czech Airlines are able to collect flight miles and then redeem them on any SkyTeam airline.

Reliability is the main principle

Reliability is not an empty word for an airline. Passenger safety is a priority in the work of the CSA.

For 37 years, there have been no fatal accidents with Czech Airlines aircraft. Agree, this is important.

Czech Airlines is constantly replenishing and renovating its fleet. The average age of aircraft is 8 years. As of April 2014, the ČSA there are 23 modern aircraft. Among them, one Airbus 330-300, six Airbus 320-200 and nine Airbus 319-100, designed for long-haul flights. Everything aircraft undergo strict pre-flight control and comply with international operational characteristics. The aircraft are serviced at the operational center in Prague, where also maintenance aircraft of other European carriers.

A ČSA aircraft at its home base.

Aircraft piloting is carried out only by professionals who have been trained and practiced for more than one year at the airline's flight base. It is located at. For most pilots, a smooth take-off and soft landing is not difficult, because they feel at home at their "home" airport.

From passenger reviews - Valentine:

“I flew from the Czech Republic to Belgium. The check-in went very quickly, the great thing is that when they were already on board, the company's employees announced that passengers with children pass through first, and then everyone else. I have never come across this, I think the mothers were very pleased. The flight was 1 hour 20 minutes, breakfast was offered a hot sandwich, there were many drinks. The staff were very helpful, but most of all I liked the soft landing.

The crew and flight attendants are attentive and polite. They also have a very beautiful uniform in corporate colors.

Like, here they are - clouds, and the plane is already rapidly heading down and sits down very smoothly. I like it when I sat down like on a pillow. After such a landing, the fear of flying disappears. "

85 years of IATA membership allows the airline to constantly improve the reliability of its work, as well as effectively control costs and provide quality services to travelers.

Flight geography

The airline is based in Prague at the airport. Vaclav Havel. Czech Airlines planes fly from Prague to most European countries, America, Central Asia, the Middle and Far East, Transcaucasia, to Russia and the CIS countries. Transportation is carried out to the main airports of cities and countries. Thanks to this, passengers reach their final destination of their journey quickly and comfortably.

Boeing 737 ČSA landed at Samara airport.

ČSA planes fly in the next russian cities: Moscow, St. Petersburg, Yekaterinburg, Irkutsk, Kemerovo, Omsk, Samara, Rostov-on-Don, Perm, Ufa. There are also flights to some cities of the former USSR: Almaty, Yerevan, Tbilisi, Donetsk, Kiev, Lvov and Minsk.

Czech Airlines offices in Russia

In many large cities ČSA has a representative office where each client can turn for help and solutions to pressing issues. In Russia, the airline offices are open in:

  • Moscow;
  • St. Petersburg;
  • Samara;
  • Yekaterinburg.

In Moscow, the Czech Airlines office is located at 125047, Moscow, st. 3rd Tverskaya-Yamskaya, 31/35, tel .: +7 499 973-18-47.

Do not be discouraged if you do not find a CSA representative in your city. Call the toll-free number 8 10 800 22 44 33 66 and the company staff will be happy to help you.

Everything for the convenience of passengers

Czech Airlines is constantly working to improve the quality of its passenger service, constantly offering new services. For the convenience of passengers, there is an official website: czechairlines.ru

The home page of the site is simple and convenient.

You can also get other services through the Internet service:

  • read general information for passengers;
  • reserve tickets;
  • go through online registration;
  • order a special service.

How to buy a ČSA ticket

It is very easy to buy a ticket for a ČSA flight. It is enough to reserve it through the company's Internet service, or by calling. Passengers who are more comfortable with their usual purchases can purchase tickets at any ticket office.

In the airline discounts, bonuses and air ticket sales are practiced. Therefore, check the ČSA website more often, perhaps you will be able to buy tickets at a bargain price.

Flight rules

registration

Czech Airlines' rules for carriage of passengers do not fundamentally differ from the generally accepted ones. You must arrive at the airport well in advance to drop off your baggage and check in for your flight. At the airport. Vaclav Havel Prague check-in closes 40 minutes before the scheduled departure time.

At Prague airport, check-in for flights takes place at these same counters.

You can also check-in for the flight through the company's website.

Luggage

Czech Airlines provides its passengers with a baggage transportation service. In standard economy class you can carry 23 kg of baggage for 1 piece for free. It is allowed to take a bag no more than 6 kg into the cabin of the aircraft and does not exceed the dimensions in length - 55 cm, in width - 45 cm, in height - 25 cm.If your luggage exceeds the specified norms, you will need to pay extra for hand luggage - 60 euros, for checked baggage weighing not more than 32 kg - 60 euros. You will also have to pay for non-standard baggage.

Do not forget to remove prohibited items from your luggage and carry-on luggage.

If you are flying from the Czech Republic or any other European country, you cannot take weapons, stabbing and cutting objects, toys imitating weapons, toxic substances into the aircraft cabin. You can familiarize yourself with the full list of things prohibited for carriage.

Think in advance about how to avoid overweight in your luggage. The permissible norm is 23 kg. Real Czech beer in a suitcase can play a trick on you.

It is possible to take in hand luggage the necessary liquid (water, drinks, medicines, toothpaste, liquid baby food) in a volume of no more than 100 ml each. All liquids must be packed in one transparent plastic bag.

If you are flying from Russia, Please note that no liquids of any kind may be taken into the aircraft cabin, with the exception of medicaments certified by a medical certificate. You can familiarize yourself with the norms for the carriage of liquids in more detail.

Aboard

Before entering the deck of the aircraft, you must go through the control. You are required to go through security checks and present your boarding pass and passport.

Based on the class of ticket you purchased, you will be provided with the appropriate service on board. For business class passengers, a greater volume of services is provided.

The flight attendants are friendly, courteous and efficient.

Economy class passengers can also count on decent service, hot meals and excellent service.

What do you want: chicken and potatoes ... ..

... or pork with spinach and dumplings?

By the way, you can ask the flight attendant for a beer. Seriously ... and completely free.

Well, we ate - and almost at home.

From tourist reviews - Oleg A.

“I constantly fly on business trips and always gladly use the services of Czech Airlines. On the positive side, I can say that they always have clean planes, excellent piloting, friendly flight attendants and decent food. Their base airport in Prague is also unrivaled. "

You look out the window - and it's not scary at all ... Reliability.

Czech Airlines takes care of all its passengers. If you are traveling with children, pets, or for any reason need special services and assistance from flight attendants, you can count on the additional service provided by the airline.

From passenger reviews - tourist Sergey:

“I would like to express my gratitude to the commander of the ship and the crew who piloted the plane from Rostov to Prague on May 5, 2013. Great flight, minimum turbulence, great landing! Careful and kind attitude towards little travelers (children were presented with coloring books, pencils, toys). Everything was provided at the first request. A good choice hot dishes. IN czech airport on way back took the luggage very quickly. Many thanks to the air carrier for a safe and comfortable flight. "

Thank you, you flew perfectly!

After the flight

After the flight, passengers will face standard procedures - miles accrual and baggage claim.

Unfortunately, sometimes it happens that baggage is lost or is not delivered on time. Do not panic! Contact the airline staff or the Lost Faund baggage tracing desk, which is available at every airport. Make an act and move on. To reduce your worries, you can track your baggage tracing online. Czech Airlines employees will make every effort to find your luggage as soon as possible.

All this allows us to speak of Czech Airlines as one of the best airlines in Europe. You will not regret choosing ČSA as your carrier. Enjoy your flights!

Irina Sidorova